Mitchell Insights

From artificial intelligence to augmented reality, technology is transforming the Property & Casualty insurance and collision repair ecosystem. Whether your area of focus is collision claims, collision repair, first or third party casualty, workers’ compensation or pharmacy, Mitchell is your source for information and expert opinions on the latest technology and business trends.

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Auto Physical DamageArticles

Long-Lasting Pandemic Trends That Might Surprise You

September 9, 2021

It is no surprise that the COVID-19 pandemic has changed much about the way we live and do business.

Workers' CompArticles

Drug Trends: Retail and Mail Order Insights

August 30, 2021

Download Our Drug Trends Infographic Now

Workers' CompArticles

Leveraging Direction of Care in Workers' Comp to Address Drug Pricing

August 13, 2021

Direction of care can have a profound influence on reducing the impacts of high drug prices in workers' compensation.

Auto CasualtyArticles

The 5 Essentials Every Third Party Claim Workflow Needs

August 10, 2021

Recent third party claim costs have risen significantly— from the start of 2018 through the end of 2020, average charge per claimant in Mitchell’s aggregated industry data has increased 53% for thi

Auto CasualtyArticles

Liability & Injury Evaluations: Understanding the Two Types of Recommendation Models

August 10, 2021

Third party bodily injury teams use a number of different approaches and tools to settle claims, but they do share a similar set of goals—settling claims efficiently and accurately.

Auto CasualtyArticles

Most Common Characteristics of High-Performing Third Party Claim Workflows

August 10, 2021

While every carrier’s exact workflow and claim processing techniques are distinct, most claim professionals across the third party liability industry operate with the same goals in mind—settle clai

Auto CasualtyArticles

5 Steps to Prepare for a Successful Post-COVID Future

August 9, 2021

In the span of just about a year and a half, the auto casualty and workers’ comp insurance industry has seen more transformation than perhaps in the past decade.


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The marketplace is constantly changing. Whether it’s current reform, industry trends, the legislative landscape, or thought leadership—we’re on it. Let Genex be your source of ideas and inspiration in the managed care industry.

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Bringing you the ideas and inspirations for network and specialty solutions for workers’ compensation, auto and disability care-management.

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