Manage The Entire Claims Process Efficiently & Accurately
Our solutions help auto insurers streamline the claims process. From loss profiling and dispatch to analytics and reporting, we provide cloud-based tools, an open platform and advanced technologies that make it possible for you to deliver a digital claims experience that exceeds policyholder expectations—now and in the future.
Deliver the Digital Claims Experience Your Policyholders Desire
Our technologies and services offer the agility, flexibility and scalability you need to grow your business, quickly respond to industry changes and optimize policyholder interactions at each step of the claim:
Loss Profiling & Dispatch
Expedite the first notice of loss (FNOL) process for your customers and make it easy for your team to dispatch the most efficient method of inspection.
Allow appraisers to write estimates from anywhere and any Internet-enabled device. Improve productivity and meet policyholder demands for a digital and automated process. Audit estimates to ensure that appraisers are following your business rules.
Access detailed OEM repair procedures, diagnostic trouble codes, and parts and labor information in an instant.
Offer an enhanced glass claims experience that includes FNOL, coverage verification, partner connectivity and payment settlement.
Deliver fair, market-driven values for loss vehicles and manage all total loss salvage-related activities from one centralized location upon settlement.
Insights & Reporting
Monitor the performance of your staff, independent appraisers and collision repair facilities. Increase customer satisfaction by tracking feedback and reviewing multi-level reporting.