Mitchell Collision Podcast
Tune in by clicking one of the episodes below or subscribe on Spotify or Apple Podcasts.
The Mitchell Collision Podcast goes beyond Property and Casualty headlines to explore the latest trends in auto physical damage. Hosted by Ryan Mandell, the series includes in-depth interviews with experts from around the industry—carriers, repairers, OEMs, part suppliers, technology service providers and more. In each episode, Ryan provides insight and analysis on the market factors affecting automotive insurance claims and the delivery of proper, safe vehicle repair.
Episode 17: Claims Crossroads: Understanding Market Trends
September 29, 2025
Are there fewer auto accidents or just fewer insurance claims? Host Ryan Mandell welcomes Olga Yuskevych, manager of automotive and mobility at Boston Consulting Group, and Josh Meyer, vice president of strategy and innovation at LKQ Corporation, to answer that question and explore trends reshaping the collision industry. Together, these experts analyze how vehicle repair economics impact claims severity, total loss decisions and parts selection. They also examine the effect of advanced driver assistance systems on accident frequency along with differences in passenger and commercial vehicle repair.
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Episode 16
Driving Success Through Collaboration
July 15, 2025
Matt Ebert, Founder & CEO of Crash Champions, joins host Ryan Mandell to discuss the evolution of the collision industry. While addressing topics that include changes in claims frequency, vehicle complexity and shop profitability, they explore how increased collaboration between insurers and repairers is benefiting consumers. Matt also shares his journey from owning a single facility to a 650-location MSO along with his insights into why a partnership approach is essential to solving the technician shortage and ensuring the industry’s future success.
Episode 15
Parts Unknown: Tariffs and Auto Recycling
April 10, 2025
As global trade tensions escalate, how will insurers and repairers weather the storm? Host Ryan Mandell sits down with Natalie Miller, CEO of Miller’s Auto Recycling, and David Gold, president of Standard Auto Wreckers, to discuss the latest cross-border tariffs and their anticipated effect on the parts supply chain. Together they explore the important role automotive recycling plays in developing a sustainable circular economy.
Episode 14
Trade Tensions, Tariffs and Their Toll
February 26, 2025
With the introduction of new U.S. import tariffs, auto insurers and collision repairers are navigating an uncertain future. In this episode, Ryan and Bill Hanvey, president and CEO of the Auto Care Association, discuss the downstream impact of tariffs on the industry and how some businesses may be preparing for potential disruptions.
Episode 13
Not Your Father's Ride
October 7, 2024
Much has changed since the first advanced driver assistance systems were introduced and today’s “rides” bear little resemblance to those of the past. Matt Moore, senior vice president at the Highway Loss Data Institute, joins the show to explain how the complexity and construction of modern vehicles affect claims frequency and severity. He also shares current trends in consumer driving behavior that have led to an increase in accidents and fatalities.
Episode 12
Balancing Act: Managing Rising Costs without Compromising Safety
June 25, 2024
Auto claim costs continue to grow—requiring an even greater focus on expenses. In this episode, Ryan Smith, vice president of claims and salvage operations at Saskatchewan Government Insurance Corporation (SGI), shares how his organization is successfully balancing this cost increase with its commitment to high-quality collision repairs by prioritizing safety, ingenuity and industry collaboration.
Episode 11
Banking on the Automotive Aftermarket
April 29, 2024
Shop consolidation. Vehicle complexity. Rising repair costs. All these factors can affect investment strategy in the automotive aftermarket. Steve Huntzinger, co-founder of Dunham Lane Capital Partners, joins the podcast to highlight the opportunities and challenges impacting both the automotive collision industry and its investors.
About the Author
Ryan Mandell is the vice president of strategy and market intelligence for Mitchell’s Auto Physical Damage division. In this role, he works hand-in-hand with insurance executives and material damage leaders to provide actionable insights and consultative direction. Ryan is an accomplished business leader with expertise in management, analytics, strategy and product development. He frequently speaks at industry events on trends in auto insurance, collision repair and vehicle complexity and has been quoted in publications including Bloomberg, CNBC, The New York Times, Wired UK, Road & Track and Automotive News.
More Past Episodes
Episode 10: Collision Claim Trends and What to Expect in 2024
Episode 9: The EV Revolution and What’s Next for the Auto Insurance Industry
Episode 8: Building Customer Loyalty Through OEM-Certified Repairs
Episode 7: Painting a New Picture: Automotive Coatings and Their Impact on Repair
Episode 6: New Opportunities in the Automotive Aftermarket
Episode 5: Evolution and Growth in the Collision Industry
Episode 4: What Vehicle Lightweighting Means for Collision Repair
Episode 3: The Changing World of Automotive Recycling
Episode 2: Silver Linings: Successfully Navigating an Uncertain Future