Auto Insurers
Efficient & Flexible Auto Insurance Claims Solutions
Our comprehensive auto claims management and estimating solutions can help you streamline workflows. From loss profiling and assignment to analytics and reporting, we provide configurable tools, an open platform, and advanced automation capabilities powered by AI that allow you to deliver the digital claims experience your policyholders expect.
Trusted Solutions for Auto Insurance Claims
95M+
Collision Claims Processed
100+
Auto Physical Damage Carrier Clients
20K+
Organizations Using Mitchell Technology
19M+
Labor Times & Notes Authored
~80
Years of Industry Expertise
Glass Claims Management
Offer policyholders an enhanced glass claims experience that includes FNOL, coverage verification, partner connectivity and payment settlement.
What Sets Us Apart
With our cloud ecosystem, open platform and innovative technology, you can build the auto claims process that meets your organization’s unique needs. Whether it’s using the Mitchell Intelligent Open Platform to integrate with a preferred AI provider or accessing a community of collision repair facilities that rely on our solutions through the Mitchell Open Network, we can help you achieve your goals.
Additionally, our technology is backed by an in-house team of more than 60 subject-matter experts responsible for authoring Mitchell’s comprehensive database of more than 140,000 unique passenger, commercial and specialty vehicle configurations.
This combination of cloud-first, open technology powered by proprietary data and unrivaled expertise allows us to help auto insurers optimize every step of the claims journey for the best possible outcome. It also ensures that you have freedom to customize the claims experience for policyholders and the confidence to do so with Mitchell’s industry-leading solutions supporting your business.
Q2 2026 Report
BEVs vs. ICE: Why has the gap in average repairable severity reached a record low, and what does it mean for collision claims and repair?
Mitchell Collision Podcast
Episode 20: Making Better Collision Repair Parts Decisions
August 31, 2026
When it comes to automotive parts, price is only one part of the equation. Host Ryan Mandell and Greg Horn, vice president of sales enablement at PartsTrader, explore how parts pricing, availability and delivery times affect collision repair decisions. They discuss supply chain disruptions, price matching, parts inflation and competitive sourcing, along with how carriers and repairers can balance cost with cycle time, throughput and profitability.
Episode 19: The Road Ahead for ADAS, EVs and the Automotive Aftermarket
June 11, 2026
As vehicles become more connected, complex and technology-driven, the automotive industry is adapting to significant change. Host Ryan Mandell is joined by Rick Schwartz, CEO of Schwartz Advisors, for an in-depth discussion on trends in vehicles-in-operation (VIO), EV adoption, ADAS, automobile repair, and supply chain dynamics. Together they examine how these changes could influence the future of auto claims and collision repair.
Episode 18: Tariffs, Technology and Total Loss: What 2025 Tells Us About 2026
March 12, 2026
In this episode, host Ryan Mandell reviews key collision repair trends from 2025 and shares his outlook for 2026. From parts inflation to tariff impacts and total loss frequency to calibration growth, he explores the forces shaping the industry. The podcast highlights how these factors are influencing severity, repair economics and strategic decision-making for both carriers and repairers—and what to expect in the year ahead.