Reimagining Claims Processing & Vehicle Repair
Through our innovative technology, one-of-a-kind data and extensive partner network, we can help you exceed policyholder expectations. Whether your focus is on enhancing workflows or supporting proper vehicle repair, Mitchell provides the essential tools, services and information needed to optimize every step of the auto claims journey.
Cloud-First Technology for Enterprise Performance
Our modern SaaS solutions allow auto insurers and collision repairers to efficiently process claims and safely return consumers to the road. They also give organizations the ability to easily scale through rapid, enterprise-wide deployment, intuitive user interface design and instant access to the latest product features from any internet-enabled device.
Unrivaled Commitment to Quality, Safe Vehicle Repairs
Mitchell leads the industry in developing advanced solutions that support the proper and safe repair of today’s complex automobiles. Leveraging nearly eight decades of automotive experience and a team of more than 60 subject matter experts, we are the only P&C technology company to author our own vehicle and repair data. This information is relied upon daily by over 20,000 organizations for:
Estimating
Diagnostics
Repair Management
Glass Repair & Replacement
It is generated at our Technical Research Center (TRC), a state-of-the-art facility equipped with the latest 3D measurement technology for creating the precise dimensional data used in structural collision repairs. The TRC also serves as an innovation hub for collaborating with vehicle manufacturers and conducting repair research and training.
140K+
Unique Vehicle Configurations
13M+
Vehicle Parts
5M+
Labor Times
4.5M+
Part & Assembly Relationships
AI Solutions That Deliver Measurable Business Impact
Mitchell’s claims automation solutions combine artificial intelligence with collision repair expertise to help organizations improve efficiency, reduce settlement time and enhance customer satisfaction. With over 30 granted or pending patents for our work developing game-changing, AI-enabled technologies, we make it possible to automate key decision points of the claims management process, such as:
Our open platform also lets you create a custom experience for policyholders by integrating with the computer vision and machine-learning models that you need to run your business.
Building Strong Connections Across the Industry
Mitchell connects you to the companies and technologies powering the P&C ecosystem. From AI providers to software manufacturers and parts suppliers to OEMs, we can assist you in building a seamless collision claims experience through third-party integrations with Mitchell solutions that offer:
- Streamlined estimating for passenger, commercial and specialty vehicles
- Instant access to up-to-date parts information
- Comprehensive vehicle repair data and procedures
- Collision diagnostic solutions and ADAS calibration reporting
- Choice of leading AI models to power intelligent tasks
- Detailed vehicle valuations and timely settlements
- Automated customer communication and satisfaction monitoring
We also bring together:
- Insurers and repairers through the Mitchell Open Network
- OEMs and collision facilities through our Mitchell-administered repair networks