Artificial Intelligence
Improve Claims Processing with an Open Platform for AI Damage Assessment
Mitchell Intelligent Open Platform (MIOP) allows you to select the AI provider that fits your unique business needs. It features Mitchell Intelligent Damage Analysis (MIDA), our proprietary AI engine, developed exclusively for auto collision claims.
Advanced AI Damage Detection with Mitchell Intelligent Damage Analysis
Our computer vision and machine learning model processes hundreds of photos in seconds, delivering up to…
99.6%
of parts recognized correctly
96%
of repair/replace labor operations identified correctly when accurate damaged parts recognized
90%
of the repair labor hours added by AI are within the range of what a human appraiser would enter
Continuous Innovation for Improved Accuracy
In the past five years, we have continued to enhance our AI damage assessment model. Today, Mitchell Intelligent Damage Analysis can identify…
700+ internal & external parts
18 points of impact
8+ operation predictions for labor and damaged parts
Repair labor hours outlier detection
Damage detection across all image orientations
Damage type
Partial vs. total loss
As a leader in claims automation, Mitchell continues to refine our AI technology with a focus on accuracy and meeting customers' core business objectives. Our experienced team of data scientists and ongoing investments in research have allowed us to build best-in-class AI models backed by Mitchell's robust data and industry expertise.
How AI Collision Claims Processing Works
Our Intelligent Open Platform provides a scalable approach to AI-powered claims:
1
Capture photos of vehicle damage
2
Select your preferred AI: Mitchell Intelligent Damage Analysis, your own in-house solution, or a third-party partner
3
Process images and identify damage within seconds
4
Choose what area(s) of the workflow to optimize, estimating and/or review