Glass Claims Management
Efficient Auto Glass Claims Processing
Mitchell Cloud Glass is designed to streamline claims from start to finish, featuring integrated compliance, auditing, reporting and workflow tools.
Auto Glass Claims Management Software for Insurance Carriers
Our comprehensive solution tackles every aspect of the auto glass claims process—including access to up-to-date information on aftermarket glass parts and installation materials through integration with the National Auto Glass Specifications (NAGS) database—to help you increase efficiency and boost policyholder satisfaction.
Simplify the Auto Glass Claims Workflow
- Promote competitive pricing amongst glass vendors
- Reduce administrative work and overhead
- Establish business rules and ensure claims meet your needs
- View the claims cycle and progress on any internet-enabled device
Key Features
First Notice Capture
Allow carriers, shops and policyholders to submit the First Notice of Loss and capture relevant information (self-serve FNOL).
Vendor Agreement Administration
Quickly build vendor networks and eliminate paperwork with electronic agreements.
Built-in Auditing Tools
Automatically perform real-time audits and prevent overpayment using the latest NAGS data.
Electronic Assignments
Assign jobs to your chosen shop electronically with one click.
Management Reporting
Increase efficiency and make informed business decisions with custom reporting.
Improve the Way You Work
Mitchell Cloud Glass provides your staff with complete visibility and control while automating vendor interactions to streamline the claims process. Features include:
- Policy Verification - Validate coverage details within the system
- Anywhere Access - Manage claims from any internet-enabled device
- OEM Integration - Access integrated repair procedures and calibration recommendations
- VIN Decode – Quickly find year/make/model-specific data