WorkCenter Dispatch helps you:
- Automate the workload management of field and virtual resources across the claims cycle.
- Visualize workloads to track productivity.
- Configure resources to handle claims based on what they do best (i.e. vehicle types, total loss, partial loss).
- Accommodate various appraisal, review and reinspection workflows based on resource territories and expertise.
Simplified Communication Based On Your Needs
You can organize task assignments and appraisal resources using set criteria provided by WorkCenter Dispatch. The dispatcher can then schedule and map the most efficient routes using flexible scheduling methods based on outstanding assignments, available appraisers, and designated business constraints. Field appraisers can view their schedule conveniently online, through their smartphone, or on their GPS supported device.