Mitchell RepairCenter See Features View Resources
Elevate Workflows, Business and Customer Engagement
Hero Summary. Word count for this summary is none to 54 words. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean vulputate sem in lacus malesuada venenatis. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.
Mitchell RepairCenter
Additional description if needed. We currently have some sections without jump links. Word count is anywhere from 70-80 words. This block is only needed if additional descriptive copy is needed beyond the hero block and jump links are needed.
Donec a magna eu Leo suscipit ultricies in eget magna. Suspendisse pharetra eu quam at aliquet. Pellentesque congue ipsum arcu, id porta mauris consequat nec. Proin eu venenatis magna. Donec facilisis eleifend ante, et efficitur lorem vehicula quis.
Manage Repair
Proper, Safe Vehicle Repairs Delivered More Efficiently
With Mitchell RepairCenter, you can manage repair workflows more efficiently. Our comprehensive and customizable auto body shop software is the perfect fit for your business—no matter how big or small.
Manage Business
Mitchell RepairCenter
Mitchell RepairCenter features the tools your body shop needs to streamline day-to-day operations. Highly customizable, it’s designed for repair facilities of any size—allowing you to grow your business while achieving your business goals.
Create experience
Create the Customer Experience That Gives Your Shop a Competitive Edge
Mitchell RepairCenter helps you monitor customer satisfaction and boost engagement. Its reporting, communication and opportunity management capabilities provide actionable insights that shop owners can use to enhance service and create customers for life.
Estimating
Estimating System Imports
- Automate estimate imports from all major estimating systems.
Estimate Rule Analyzer
- Ensure estimates are correct and complete with Mitchell RepairCenter Estimate Rules Analyzer
- Scan estimates for inaccuracies by comparing them against pre-set criteria.
- Identify out-of-compliance items that need review automatically before committing the estimate.
Repair Information
Mitchell TechAdvisor OEM Repair Procedures & Dimensions
- Integrate accounting software packages including QuickBooks, QuickBooks Online and BusinessWorks.
- Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (Standard).
- Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (Standard).
Mitchell TechAdvisor Parts & Labor Guides
- Get comprehensive parts and labor information with Mitchell-authored parts and labor guides.
Repair Management
Parts Management
- Integrate accounting software packages including QuickBooks, QuickBooks Online and BusinessWorks.
- Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (Standard).
- Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (Standard).
Parts & Labor Scrubbers
- Manage repairs by reclassifying parts and labor data according to your business needs.
- Process and complete repairs that are classified differently in estimating systems.
Labor Management & Reporting
- Increase technician awareness with our standard Labor Management module.
- Track and assign labor for increased workflow consistency.
- Print and share work orders with staff and technicians.
- Place labor by type or operation.
Production Management
- Optimize work processes with the Mitchell RepairCenter Production Management module.
- Track repair progress per vehicle in each department.
- Maximize the number of jobs completed daily.
- Share production schedules to prioritize jobs.
- Manage vehicle location and key dates from any mobile device (Attachment & Mobile Capabilities Module required).
Task Management
- Identify, assess and assign tasks and activities.
Shop Clock
- Track technician repairs, work orders and hours with the Mitchell RepairCenter Shop Clock Module.
- Get exact labor time counts for payroll and job costing.
- Provide instant access to the latest repair reference data and procedures for all technician jobs.
Repair/Work Orders & Documentation
Repair Orders
- Create virtual job files where critical information is accessible.
- View and prioritize job overview information, including labor totals, job costs and payments.
Technician Work Orders
- Help technicians easily track work orders based on their assignments.
- Print all lines assigned to your technicians.
- Provide line-by-line detail of labor totals and part descriptions.
Attachments & Mobile Capabilities
- Expedite repair cycles and boost efficiency by using Mitchell RepairCenter Attachments and Mobile Capabilities to document repair orders.
- Attach photos, PDFs, text documents, videos, audio files and invoices to any repair order.
- Upload attachments directly to RepairCenter Jobs from your mobile device.
Scheduling & Vehicle Status
Repair Scheduling
- View repair scheduling by shop capacity and parts lead time for different vehicle makes and calculate estimated delivery time for each automobile.
- Use Standard Scheduler for all new repair orders scheduled, based on shop capacity and parts lead time.
- Manage repair shops running on multiple shifts with Multiple Scheduler.
- Use Fastlane Scheduler for scheduling small jobs.
Online Repair Status
- Keep customers updated using text messages and email.
- Send vehicle progress alerts to primary contacts.
- Email vehicle owners information on repair status, job progress, expected delivery date and more.
- Use the auto-trigger option when there is a vehicle department change during the repair.
Analytics & Reporting
Business Analytics
- Track target profit percentages and make informed decisions with the standard Mitchell RepairCenter Analytics module.
- Make strategic business decisions based on proven sales, profitability and capacity.
- Verify daily work hour averages.
- Identify jobs falling under target profit percentages.
Cycle Time Analytics
- Increase shop efficiency by reducing downtime and boosting touch time on active repair orders with cycle time reporting and the use of Shop Scheduler.
- Schedule vehicle drop-off times while accounting for parts lead time and shop capacity.
Cycle Time Reporting
- Access capacity reports, touch time reports and cycle time reports.
Job Costing
- Break down job cost data and identify inefficiencies.
- Improve under-performing areas of your business.
- Meet target profit percentages.
- Print summary reports for review with your staff.
- Organize costs by department and calculate net profits and break-even points.
Mitchell Diagnostics Reporting
- Integrate reporting from Mitchell Diagnostics Solutions with Mitchell RepairCenter.
Sales
Opportunity Management
- Track, manage and close sales opportunities with Mitchell RepairCenter’s Opportunity Management module.
- Document customer contact information.
- Identify and follow up on walk-in customers.
- Organize information to relay to vehicle owners.
Third-Party Vendor Integration
ToolStore
- Access leading third-party body shop applications from within Mitchell RepairCenter.
- Connect quickly to auto body shop tools, management software and more through our integrated partner network.
Customer Engagement
Customer Engagement Tool (CSI)
- Get accurate, impartial customer satisfaction data and customized, dynamic reporting tools.
- Improve customer experiences while building customer satisfaction and brand loyalty.
- View customer survey data and make informed decisions.
- Grow your business through stronger customer referrals.
Accounting & Invoicing
Accounting Interfaces
- Integrate accounting software packages including QuickBooks, QuickBooks Online and BusinessWorks.
- Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (Standard).
QuickBooks & QuickBooks Online
- Share and transfer data seamlessly.
- Create accounts receivable, accounts payable, and payments based on repair order activity.
- Assign accounting functionality between insurance partners and your customers (QuickBooks Online only).
BusinessWorks
- Simplify the transfer of sales, accounts payable and payment information.
- Eliminate manual data entry.
Invoicing
- Provide customers with a full account of the work in progress.
- Offer final customer and insurance carrier bill reports detailing completed repair work and totals due, increasing transparency.
Accounting, Invoicing & Payroll
Accounting Interfaces
- Integrate accounting software packages including QuickBooks, QuickBooks Online and BusinessWorks.
- Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (Standard).
QuickBooks & QuickBooks Online
- Share and transfer data seamlessly with the creation of accounts receivable, accounts payable and payments based on repair order activity.
- Assign accounting functionality between insurance partners and your customers (QuickBooks Online only).
BusinessWorks
- Simplify the transfer of sales, accounts payable and payment information.
- Eliminate manual data entry
Invoicing
- Provide customers with a full account of the work in progress.
- Increase transparency by offering final customer and insurance carrier bill reports detailing completed repair work and totals due.
Accounts Receivable Payments Management
- Track customer and insurer payment amounts for each repair order in a secure, hosted environment with Mitchell RepairCenter Payments.
- Confirm all estimate payment responsibilities.
- Certify amounts paid and dates received.
Technician Flagged Payroll Reporting
- Run reports to monitor flagged labor.
- Monitor payroll flags.
- Track flagged hours for job costing.
Parts, Labor & Cycle Time Management
Parts Management
- Integrate OEConnection Parts Management modules directly into Mitchell RepairCenter.
- Implement the CollisionLink online parts ordering system for greater efficiency.
- Access virtually every vehicle make and model inside of Mitchell RepairCenter.
Labor Management & Reporting
- Increase technician awareness with our standard Labor Management module.
- Assign, flag and track labor for increased workflow consistency.
- Print and share work orders with staff and technicians.
- Place labor by type or operation.
Cycle Time Management
- Increase shop efficiency and touch time on active repair orders while reducing downtime using cycle time reporting and Shop Scheduler.
- Schedule vehicle drop-offs while accounting for parts lead-time and shop capacity.
- Use cycle time reporting, capacity reports and touch-time reports.
Repair/Work Orders
Repair Orders
- Create virtual job files where critical information is accessible.
- View and prioritize job overview information, including labor totals, job costs and payments.
Technician Work Orders
- Help technicians easily track work orders based on their assignments.
- Print all lines assigned to your technicians.
- Provide line-by-line detail of labor totals and part descriptions.
Sales
Opportunity Management
- Track, manage and close sales opportunities with Mitchell RepairCenter’s Opportunity Management module.
- Document customer contact information.
- Identify and follow up on walk-in customers.
- Organize information to relay to vehicle owners.
Analytics & Reporting
Analytics Dashboards & Reporting
- Monitor important Key Performance Indicators (KPIs).
- Get sales dashboards, performance and labor sold data.
- Access profitability reporting, gross margin reports and reporting by profit center.
Business Partner Analysis
- Track sources and referral opportunities.
- Use partner reports to view repair order origins.
Job Costing
- Break down job cost data and identify inefficiencies.
- Improve under-performing areas of your business.
- Meet target profit percentages.
- Print summary reports for review with your staff.
- Organize costs by department and calculate net profits and break-even points.
Customer Engagement
Business Analytics
- Get accurate, impartial customer satisfaction data and customized, dynamic reporting tools.
- Improve customer experiences while building customer satisfaction and brand loyalty.
- View customer survey data and make informed decisions.
- Grow your business through stronger customer referrals.
Dealer & Multi-Shop Operator (MSO) Management
Mitchell RepairCenter Dealer Management System
- Get seamless, bi-directional integration with your Dealer Management System (DMS).
- Save time, reduce errors and bypass manual data entry for vehicle, customer and Repair Order (RO) information within Mitchell RepairCenter and your DMS.
- Automate RO and vehicle data transfers from Mitchell RepairCenter to either your ADP or Reynolds & Reynolds DMS.
- View updates to customer contact or payment information.
- Provide accurate reports on revenues generated by profitable collision repair departments.
- Position yourself for greater scalability by increasing repair facility efficiency.
Multi-Shop Configuration Module
- Get critical analytics from your desktop.
- View all shops clearly to analyze each unit’s performance, production status and accounting numbers.
- Access corporate analytics to drill down into single shop data or take broader operational views.
Vehicle Status & Customer Communication
Online Repair Status
- Keep customers updated using text messages and email.
- Send vehicle progress alerts to primary contacts.
- Email vehicle owners information on repair status, job progress, expected delivery date and more.
- Use the auto-trigger option when there is a vehicle department change during the repair.
Customer Communication
- Provide email updates on the repair, including any notes, attachments and final bills.
Customer Engagement
Customer Engagement Tool (CSI)
- Get accurate, impartial customer satisfaction data and customized, dynamic reporting tools.
- Improve customer experiences while building customer satisfaction and brand loyalty.
- View customer survey data and make informed decisions.
- Grow your business through stronger referrals.
Sales
Opportunity Management
- Track, manage and close sales opportunities with Mitchell RepairCenter’s Opportunity Management module.
- Document customer contact information.
- Identify and follow up on walk-in customers.
- Organize information to relay to vehicle owners.