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Auto Physical Damage

Tips to Better Manage Your Glass Business

Event Details
Start: March 22, 2021 @ 5:00PM MST On-Demand End: @ On-Demand Location: Online Event

In this webinar, Mitchell experts explore the impact of ADAS on glass repair and replacement as well as introduce the latest glass industry trends and technology tips.

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Glass has become a core component of proper, safe vehicle repair. According to Mitchell data, the average number of labor hours categorized as “glass” increased by 27% since 2018.

This increase is due, in part, to the prevalence of Advanced Driver Assistance Systems (ADAS), which have made glass repair and replacement even more complex. In the U.S., there is at least one ADAS feature on 92.7% of new vehicles. Additionally, when an ADAS-equipped automobile is involved in a collision, precise calibration of the sensors— including front-facing windshield cameras—is required to power safety features such as lane departure warning systems. In fact, even if the windshield is not removed, many manufacturers still consider calibrations essential to safely returning the automobile to the road. Why? When “a single sensor or camera is not aligned and/or calibrated to its exact measurement, systems may not respond as designed or they may fail.”

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In this webinar, presenters Mark Bennett, product manager for Mitchell Cloud Glass, and Tim Burr, senior solution specialist, explore the impact of ADAS on glass repair and replacement. They also highlight the latest glass industry trends as well as share technology tips that installers and repairers can use to streamline operations, such as:

  • Ways to Access OEM Repair Procedures Mapped to NAGS
  • Opportunities to Add Interior R&I Procedures and Labor Times on Invoices
  • Processes to Easily Manage Operations from Any Internet-Enabled Device

 

For more content about ADAS, visit the links below:

ADAS Calibration: The New Profit Center

 

Bosch and Mitchell Introduce New Target System for Static ADAS Calibration
Watch now

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Auto Physical Damage Podcast

Episode 19: The Road Ahead for ADAS, EVs and the Automotive Aftermarket

June 11, 2026

As vehicles become more connected, complex and technology-driven, the automotive industry is adapting to significant change. Host Ryan Mandell is joined by Rick Schwartz, CEO of Schwartz Advisors, for an in-depth discussion on trends in vehicles-in-operation (VIO), EV adoption, ADAS, automobile repair, and supply chain dynamics. Together they examine how these changes could influence the future of auto claims and collision repair.

Enlyte News Release

Enlyte’s 2026 Envision Trends Report Explores Forces Driving Claim Complexity

June 2, 2026

As claims across workers’ compensation, auto casualty and auto physical damage become increasingly interconnected, insurers and employers face mounting pressure from rising severity, lengthier claim durations and expanding operational demands.

Enlyte Article

Navigating Complexity in Collision Claims

June 1, 2026

The collision industry is at a turning point. Advances in vehicle technology, rising repair costs and ongoing supply chain disruptions are putting even more pressure on organizations to improve outcomes by controlling severity and reducing cycle time. In this environment, accuracy and efficiency are equally as important in driving operational success.

Auto Physical Damage Article

Plugged-In: EV Collision Insights Q1 2026

May 14, 2026

The U.S. share of repairable collision claims involving battery electric vehicles (BEVs) held steady at 3.33% in Q1 2026, unchanged from Q4 2025. Although sales of new BEVs grew modestly quarter over quarter, they remain 28% lower year over year. Several OEMs have scaled back production following increases in import tariffs and the expiration of federal tax incentives. Despite this near-term slowdown, BEVs are projected to reach approximately 29% of new vehicle sales and just over 10% of vehicles in operation by 2035, driving a steady increase in collision exposure.

Auto Physical Damage News Release

Hybrid Vehicle Collision Claims Hit Record High in First Quarter as BEV Claims Level Off

May 14, 2026

Mitchell today released its Q1 2026 Plugged-In: EV Collision Insights report. The company’s latest publication reveals a shift in electric vehicle claim trends that is introducing new challenges for insurers and repairers related to risk exposure, cycle time and repair complexity.

Auto Physical Damage News Release

Progressive Insurance® Extends Relationship with Mitchell Through Long-Term Contract Renewal

April 9, 2026

Mitchell today announced that Progressive Insurance, the nation’s largest commercial vehicle insurer and second largest personal auto insurer, has signed a long-term contract renewal. The renewal provides Progressive with continued access to Mitchell’s comprehensive software solutions used to support collision claims, damage appraisals, total loss valuations, and interactions with repair facility partners.

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