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Auto Physical Damage

Tips to Better Manage Your Glass Business

Event Details
Start: March 22, 2021 @ 5:00PM MST On-Demand End: @ On-Demand Location: Online Event

In this webinar, Mitchell experts explore the impact of ADAS on glass repair and replacement as well as introduce the latest glass industry trends and technology tips.

Watch Now

Glass has become a core component of proper, safe vehicle repair. According to Mitchell data, the average number of labor hours categorized as “glass” increased by 27% since 2018.

This increase is due, in part, to the prevalence of Advanced Driver Assistance Systems (ADAS), which have made glass repair and replacement even more complex. In the U.S., there is at least one ADAS feature on 92.7% of new vehicles. Additionally, when an ADAS-equipped automobile is involved in a collision, precise calibration of the sensors— including front-facing windshield cameras—is required to power safety features such as lane departure warning systems. In fact, even if the windshield is not removed, many manufacturers still consider calibrations essential to safely returning the automobile to the road. Why? When “a single sensor or camera is not aligned and/or calibrated to its exact measurement, systems may not respond as designed or they may fail.”

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In this webinar, presenters Mark Bennett, product manager for Mitchell Cloud Glass, and Tim Burr, senior solution specialist, explore the impact of ADAS on glass repair and replacement. They also highlight the latest glass industry trends as well as share technology tips that installers and repairers can use to streamline operations, such as:

  • Ways to Access OEM Repair Procedures Mapped to NAGS
  • Opportunities to Add Interior R&I Procedures and Labor Times on Invoices
  • Processes to Easily Manage Operations from Any Internet-Enabled Device

 

For more content about ADAS, visit the links below:

ADAS Calibration: The New Profit Center

 

Bosch and Mitchell Introduce New Target System for Static ADAS Calibration
Watch now

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Auto Physical Damage Conference

MSO Symposium 2025

November 3, 2025

The MSO Symposium brings together high-growth executives from small, regional and national

Auto Physical Damage News Release

Gerber Collision & Glass Signs Enterprise Agreement to License Mitchell Cloud Estimating

October 2, 2025

Mitchell and Gerber Collision & Glass, one of the largest multi-site operators (MSOs) in North America, today jointly announced that they have signed a multi-year enterprise licensing agreement. The agreement gives all current and future Gerber repair centers access to Mitchell Cloud Estimating with Integrated Repair Procedures and the company’s Paintless Dent Repair (PDR) calculator.

Auto Physical Damage Podcast

Episode 17: Claims Crossroads: Understanding Market Trends

September 29, 2025

Are there fewer auto accidents or just fewer insurance claims? Host Ryan Mandell welcomes Olga Yuskevych, manager of automotive and mobility at Boston Consulting Group, and Josh Meyer, vice president of strategy and innovation at LKQ Corporation, to answer that question and explore trends reshaping the collision industry. Together, these experts analyze how vehicle repair economics impact claims severity, total loss decisions and parts selection. They also examine the effect of advanced driver assistance systems on accident frequency along with differences in passenger and commercial vehicle repair.

Auto Physical Damage Conference

Boyd Group Leadership Planning Conference 2025

December 1, 2025

Mitchell is a platinum sponsor of The Boyd Group’s annual conference, a premier event for industry professionals that oversee shop operations within the MSO’s extensive network of North American collision repair and auto glass facilities. Those in attendance will have an opportunity to hear from colleagues and industry leaders as well as celebrate their successes from 2025.

Auto Physical Damage News Release

Mitchell Recognized as a 2025 Stratus Award Winner for Its Transformative, AI-Powered Claims Automation Solutions

September 23, 2025

Mitchell today announced that it is a winner of the Business Intelligence Group’s 2025 Stratus Awards for Cloud Computing. Now in its 12th year, the awards program honors organizations, products and individuals innovating in the cloud to power the future of business. Mitchell was named a top technology company in the Software as a Service (SaaS) category for its achievements in transforming the collision-damage appraisal process.

Auto Physical Damage Conference

NTHECC 2025 Fall Convention

October 2, 2025

This year’s National Truck and Heavy Equipment Claims Council (NTHECC) Fall Convention is coming to Norfolk, Virginia. There, insurance appraisers, collision repairers and other industry professionals will participate in three days of educational sessions and networking activities.

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