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Auto Physical Damage

Tips to Better Manage Your Glass Business

Event Details

Start: March 22, 2021 @ 5:00PM MST On-Demand End: @ On-Demand Location: Online Event

In this webinar, Mitchell experts explore the impact of ADAS on glass repair and replacement as well as introduce the latest glass industry trends and technology tips.

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Glass has become a core component of proper, safe vehicle repair. According to Mitchell data, the average number of labor hours categorized as “glass” increased by 27% since 2018.

This increase is due, in part, to the prevalence of Advanced Driver Assistance Systems (ADAS), which have made glass repair and replacement even more complex. In the U.S., there is at least one ADAS feature on 92.7% of new vehicles. Additionally, when an ADAS-equipped automobile is involved in a collision, precise calibration of the sensors— including front-facing windshield cameras—is required to power safety features such as lane departure warning systems. In fact, even if the windshield is not removed, many manufacturers still consider calibrations essential to safely returning the automobile to the road. Why? When “a single sensor or camera is not aligned and/or calibrated to its exact measurement, systems may not respond as designed or they may fail.”

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In this webinar, presenters Mark Bennett, product manager for Mitchell Cloud Glass, and Tim Burr, senior solution specialist, explore the impact of ADAS on glass repair and replacement. They also highlight the latest glass industry trends as well as share technology tips that installers and repairers can use to streamline operations, such as:

  • Ways to Access OEM Repair Procedures Mapped to NAGS
  • Opportunities to Add Interior R&I Procedures and Labor Times on Invoices
  • Processes to Easily Manage Operations from Any Internet-Enabled Device

 

For more content about ADAS, visit the links below:

ADAS Calibration: The New Profit Center

 

Bosch and Mitchell Introduce New Target System for Static ADAS Calibration
Watch now

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Auto Physical Damage News Release

Caliber Renews Mitchell Enterprise Licensing Agreement and Deploys New Technology Solutions Across All of Its Collision Centers

September 22, 2026

Mitchell and Caliber Collision today announced the renewal of their multi-year enterprise licensing agreement. The new agreement extends Caliber’s access to Mitchell Cloud Estimating across the organization’s more than 1,850 locations nationwide while introducing new software applications including Mitchell MSO Suite to help simplify assignment management, accelerate estimate review and surface actionable insights.

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Auto Physical Damage Podcast

Episode 20: Making Better Collision Repair Parts Decisions

August 31, 2026

When it comes to automotive parts, price is only one part of the equation. Host Ryan Mandell and Greg Horn, vice president of sales enablement at PartsTrader, explore how parts pricing, availability and delivery times affect collision repair decisions. They discuss supply chain disruptions, price matching, parts inflation and competitive sourcing, along with how carriers and repairers can balance cost with cycle time, throughput and profitability.

Auto Physical Damage Article

Plugged-In: EV Collision Insights Q2 2026

August 20, 2026

Among repairable claims, the gap in average severity between battery electric vehicles (BEVs) and gasoline-powered automobiles narrowed to a record low, although BEVs remain more costly to repair. In the United States, average severity was $5,684 for BEVs compared to $5,022 for plug-in hybrid electric vehicles (PHEVs), $5,033 for mild hybrid electric vehicles (MHEVs) and $4,955 for vehicles with an internal combustion engine (ICE). A similar trend emerged in Canada with severity of $6,645 (CAD) for BEVs, $6,227 (CAD) for PHEVs, $6,080 (CAD) for MHEVs and $5,411 (CAD) for ICE automobiles.

Auto Physical Damage News Release

Claims Severity Gap Between Repairable BEVs and ICE Vehicles Hits Record Low

August 20, 2026

Mitchell today released its latest Plugged-In: EV Collision Insights report. This quarter’s report reveals that the gap in average claims severity between repairable battery electric vehicles (BEVs) and internal combustion engine (ICE) automobiles has reached its lowest level on record in both the U.S. and Canada. With a gap of just $729 in the U.S. last quarter, average repairable severity for BEVs was $5,684 compared to $4,955 for ICE alternatives.

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