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Auto Physical Damage

Tips to Better Manage Your Glass Business

Event Details
Start: March 22, 2021 @ 5:00PM MST On-Demand End: @ On-Demand Location: Online Event

In this webinar, Mitchell experts explore the impact of ADAS on glass repair and replacement as well as introduce the latest glass industry trends and technology tips.

Watch Now

Glass has become a core component of proper, safe vehicle repair. According to Mitchell data, the average number of labor hours categorized as “glass” increased by 27% since 2018.

This increase is due, in part, to the prevalence of Advanced Driver Assistance Systems (ADAS), which have made glass repair and replacement even more complex. In the U.S., there is at least one ADAS feature on 92.7% of new vehicles. Additionally, when an ADAS-equipped automobile is involved in a collision, precise calibration of the sensors— including front-facing windshield cameras—is required to power safety features such as lane departure warning systems. In fact, even if the windshield is not removed, many manufacturers still consider calibrations essential to safely returning the automobile to the road. Why? When “a single sensor or camera is not aligned and/or calibrated to its exact measurement, systems may not respond as designed or they may fail.”

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In this webinar, presenters Mark Bennett, product manager for Mitchell Cloud Glass, and Tim Burr, senior solution specialist, explore the impact of ADAS on glass repair and replacement. They also highlight the latest glass industry trends as well as share technology tips that installers and repairers can use to streamline operations, such as:

  • Ways to Access OEM Repair Procedures Mapped to NAGS
  • Opportunities to Add Interior R&I Procedures and Labor Times on Invoices
  • Processes to Easily Manage Operations from Any Internet-Enabled Device

 

For more content about ADAS, visit the links below:

ADAS Calibration: The New Profit Center

 

Bosch and Mitchell Introduce New Target System for Static ADAS Calibration
Watch now

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Auto Physical Damage News Release

Mitchell Expands Canadian Alternate Parts Network with the Addition of New Suppliers

November 24, 2025

Mitchell today announced the expansion of its Canadian parts network. Through the company’s Integrated Parts platform, automotive insurers and collision repairers using Mitchell Cloud Estimating in Canada can instantly access up-to-date information on vehicle parts availability, pricing and delivery from top suppliers Carcone’s Auto Recycling, JS Truckmart, Keystone Automotive Industries, Inc., Millers Auto Recycling, Pièces d’autos Fernand Bégin, Pro Auto Recyclers and Standard Auto Wreckers.

Auto Physical Damage News Release

Crash Champions and Mitchell Expand Collaboration to Transform Collision Repair Through Advanced Technology

November 5, 2025

Mitchell and Crash Champions, one of the nation’s fastest-growing, founder-led collision repair providers, today announced a collaboration to reimagine the vehicle claims process using the latest in AI and cloud estimating technology. Crash Champions is the first MSO to fully deploy Mitchell’s breakthrough end-to-end workflow optimization software for multi-site repair centers, deploying the technology across its nationwide network of more than 650 locations.

Auto Physical Damage News Release

New Mitchell Solution Automatically Populates Collision Estimates with Recommended ADAS Operations

October 28, 2025

Mitchell today announced the upcoming availability of Mitchell Diagnostics Sync. The company’s newest offering allows recommended ADAS operations from third-party providers to be added automatically to Mitchell Cloud Estimating—helping to improve repair efficiency and ensure that diagnostic procedures are more accurately performed, documented and billed.

Auto Physical Damage Conference

MSO Symposium 2025

November 3, 2025

The MSO Symposium brings together high-growth executives from small, regional and national

Auto Physical Damage News Release

Gerber Collision & Glass Signs Enterprise Agreement to License Mitchell Cloud Estimating

October 2, 2025

Mitchell and Gerber Collision & Glass, one of the largest multi-site operators (MSOs) in North America, today jointly announced that they have signed a multi-year enterprise licensing agreement. The agreement gives all current and future Gerber repair centers access to Mitchell Cloud Estimating with Integrated Repair Procedures and the company’s Paintless Dent Repair (PDR) calculator.

Auto Physical Damage Podcast

Episode 17: Claims Crossroads: Understanding Market Trends

September 29, 2025

Are there fewer auto accidents or just fewer insurance claims? Host Ryan Mandell welcomes Olga Yuskevych, manager of automotive and mobility at Boston Consulting Group, and Josh Meyer, vice president of strategy and innovation at LKQ Corporation, to answer that question and explore trends reshaping the collision industry. Together, these experts analyze how vehicle repair economics impact claims severity, total loss decisions and parts selection. They also examine the effect of advanced driver assistance systems on accident frequency along with differences in passenger and commercial vehicle repair.

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