Auto Physical Damage

Simplifying a complex business environment

Mitchell’s Auto Physical Damage (APD) division empowers our clients by simplifying and optimizing the complex claims and collision repair business environments. This is done through two distinct workspaces: RepairCenter for collision repairers and WorkCenter for insurers. These solutions combine all the elements needed in the physical damage claim or collision-damaged auto repair process in easy-to-use software modules.

Our solutions empower you to:
  • Reduce cycle time
  • Organize tasks by type with fewer clicks
  • Streamline assignment and claim routing
  • Configure and manage software settings to conform to your business standards
  • Produce accurate estimates
  • Communicate and collaborate with partners in the claims process including tow companies, repair shops and independent appraisers
  • Access support from Mitchell’s WorkCenter experts

Our solutions focus on improving outcomes and performance for repair and collision claims management. With Mitchell Auto Physical Damage, you’re guaranteed to get solutions that automate and optimize your automobile insurance claims and repair processes. Our solutions allow you to take control of the claims review process, regulatory compliance and customer experience.

By leveraging industry-leading software platforms, our experience in the broader claims process, and the APD division’s specialization in auto claims and damage repair, we can help you increase productivity, customer satisfaction and efficiency.

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