RepairCenter™ Customer Engagement Tools

Powerful tools to keep you connected to your customers

We know how important your customers are to you. You work hard to turn a stressful and frustrating event into a great collision repair experience. Mitchell RepairCenter™ Customer Engagement Tools deliver fast, accurate and impartial customer satisfaction results. Quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.

RepairCenter's Customer Engagement Tools will help you:

Improve customer communications
Understand, meet and exceed customer expectations
Increase customer loyalty and profitability
Gain repeat business and referrals that lead to business growth
Identify areas of improvement
Use what you learn to motivate employees and achieve performance goals
Enhance business relationships
Document customer satisfaction and improve shop-insurance company interactions

To request more info, call 1.800.238.9111

Survey Reporting

Actionable data
from customer feedback

Press

Mitchell Issues First Quarter 2019 Industry Trends Report

The Latest Technology Trends, Industry Insights, Data And Analyses On The Property & Casualty And Collision Repair Industries....

Find out who won!

Collision Industry Blog

Taking a Position on Pre- and Post-Repair Vehicle Scanning

As vehicle complexity has increased exponentially in the last decade, collision repair diagnostics has taken center stage in the c...