Ryan Mandell

Director of Claims Performance, Auto Physical Damage, Mitchell, An Enlyte Company

Ryan Mandell is the host of the Mitchell Collision Podcast and director of claims performance for Mitchell’s Auto Physical Damage division. In this role, he works hand-in-hand with insurance executives and material damage leaders to provide actionable insights and consultative direction. Ryan is an accomplished business leader with expertise in management, analytics, strategy and product development. He frequently speaks at industry events on trends in auto insurance, collision repair and vehicle complexity and has been quoted in publications including Bloomberg, CNBC, The New York Times, Wired UK, Road & Track and Automotive News.

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Auto Physical Damage Podcast

Episode 15: Parts Unknown: Tariffs and Auto Recycling

April 10, 2025

As global trade tensions escalate, how will insurers and repairers weather the storm? Host Ryan Mandell sits down with Natalie Miller, CEO of Miller’s Auto Recycling, and David Gold, president of Standard Auto Wreckers, to discuss the latest cross-border tariffs and their anticipated effect on the parts supply chain. Together they explore the important role automotive recycling plays in developing a sustainable circular economy.

Auto Physical Damage Podcast

Episode 14: Trade Tensions, Tariffs and Their Toll

February 26, 2025

With the introduction of new U.S. import tariffs, auto insurers and collision repairers are navigating an uncertain future. In this episode, Ryan and Bill Hanvey, president and CEO of the Auto Care Association, discuss the downstream impact of tariffs on the industry and how some businesses may be preparing for potential disruptions.

Auto Physical Damage Article

Plugged-In: EV Collision Insights 2024 Year in Review

February 20, 2025

Claims frequency for collision-damaged, repairable battery electric vehicles (BEVs) rose to 2.71% in the U.S. and 3.84% in Canada in 2024, a year-over-year increase of 38% and 34% respectively. CNBC reported that BEVs and hybrids represented 20% of all new U.S. vehicle sales in 2024, and Cox Automotive is predicting that number to climb to 25% in 2025 despite U.S. policy changes that could hinder BEV adoption.

Auto Physical Damage Article

Plugged-In: EV Collision Insights Q3 2024

November 13, 2024

In Q3 2024, claims frequency for repairable collision-damaged battery electric vehicles (BEVs) rose to 3.01% in the U.S. and 3.97% in Canada, an increase of 47% and 26% respectively year over year (YOY). While BEV sales have slowed, they still represent 8% of new vehicle sales in the U.S. (up 11.3% YOY) and 9.49% in Canada (up 18.47% YOY).

Auto Physical Damage Podcast

Episode 13: Not Your Father's Ride

October 7, 2024

Much has changed since the first advanced driver assistance systems were introduced and today’s “rides” bear little resemblance to those of the past. Matt Moore, senior vice president at the Highway Loss Data Institute, joins the show to explain how the complexity and construction of modern vehicles affect claims frequency and severity. He also shares current trends in consumer driving behavior that have led to an increase in accidents and fatalities.

Auto Physical Damage Article

Plugged-In: EV Collision Insights Q2 2024

August 15, 2024

Claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) rose to 2.5% in the U.S. and 3.94% in Canada in Q2 2024—a year-over-year increase of 45% and 39% respectively. According to the Alliance for Automotive Innovation, EVs represented 9.3% of new U.S. light-duty vehicle sales in Q1 2024, down from 10.2% in Q4 2023. Similarly, in Canada BEV sales fell to 9.2% last quarter, down from 10% in Q4 2023.