Ryan Mandell is Director of Claims Performance for Mitchell’s Auto Physical Damage business unit where he works hand-in-hand with insurance executives and material damage leaders to provide actionable insights and consultative direction for their claims organizations.
What keeps carriers and collision repairers up at night? In this episode, Ryan highlights the effect of recent collision claim trends—including rising repair costs, parts supply chain disruptions and advancements in vehicle technology—on the auto insurance ecosystem. He also provides a sneak peek at the four trends to watch for in 2024.
Electric vehicle (EV) repairable claims frequency rose to 1.86% in the U.S. and 3.14% in Canada in Q3 2023—up a modest 0.37% and 0.50% respectively from Q2. Tesla, the world’s largest EV manufacturer, accounted for over 70% of the EVs repaired in North American collision facilities last quarter.
Electric vehicle (EV) repairable claims frequency rose to 1.49% in the US and 2.64% in Canada in Q2 2023, which is an increase of 0.36% and 0.23% respectively over Q1. Tesla, the largest EV manufacturer in the world, saw its U.S. market share of repairable vehicles fall to 74.57% of all EVs repaired.
In Q1 2023, electric vehicle (EV) repairable claims frequency rose to 1.13% in the US and 2.41% in Canada, up a modest 0.03% and 0.15% respectively. While Tesla remains the dominant player, the company’s U.S. market share of repairable vehicles fell in Q1 2023 to 75.8% of all EVs repaired, down from 76.78% in Q4 2022. The Ford Mustang Mach-E continued to capture additional repairable market share as it maintained fourth position in U.S. EV frequency. The Cadillac LYRIQ and Rivian R1S sport utility vehicles entered U.S. collision repair facilities for the first time in Q1 2023.
Ryan is joined by Damon Aldrich, Enterprise Holdings’ director of EV and infrastructure strategy, for an in-depth discussion on vehicle electrification. Together, they detail how the increase in EV adoption is affecting insurers, auto body shops and even rental car companies. They also identify what factors could hinder future EV market growth and prevent this segment of the car parc from reaching industry projections.
In Q4 2022, electric vehicle (EV) repairable claims frequency rose to 1.1% in the U.S. and 2.26% in Canada. Tesla continues to dominate EV market share in both countries with 76.78% in the US and 70.21% in Canada. The Ford Mustang Mach-E moved up to fourth position in U.S. EV frequency, displacing the Tesla Model X. Q4 2022 also saw the first appearance of the Hummer EV in a U.S. collision repair facility (none reported in Canada thus far) as well as the Ford F-150 Lightning EV in a Canadian repair facility following its Q3 2022 debut in U.S. auto body shops.