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Auto Physical Damage

Top Collision Industry Trends to Watch in 2024

Event Details
Start: January 25, 2024 @ 12:00PM MST End: @ Location: Online Event

2 p.m. ET, 1 p.m. CT, 11 a.m. PT

Over the last several years, the collision industry has faced unprecedented challenges. Will 2024 produce more of the same? In this live CIECAST webinar, Mitchell’s Director of Claims Performance, Ryan Mandell, will discuss the most consequential trends affecting collision repairers, auto insurers and vehicle manufacturers this year. Those trends include the impact of:

  • More trucks, SUVs and luxury automobiles on the road
  • Fluctuating vehicle prices on total loss frequency
  • Rising average repairable claims severity
  • Inflation and ongoing supply chain disruptions
  • Advanced Driver Assistance Systems (ADAS) associated with the repair process
  • Increasing refinish and labor costs
  • Record-breaking electric vehicle sales

Click the link below to register or visit the CIECA website for other CIECAST webinars.

Register

More stories

Auto Physical Damage News Release

Mitchell Expands Canadian Alternate Parts Network with the Addition of New Suppliers

November 24, 2025

Mitchell today announced the expansion of its Canadian parts network. Through the company’s Integrated Parts platform, automotive insurers and collision repairers using Mitchell Cloud Estimating in Canada can instantly access up-to-date information on vehicle parts availability, pricing and delivery from top suppliers Carcone’s Auto Recycling, JS Truckmart, Keystone Automotive Industries, Inc., Millers Auto Recycling, Pièces d’autos Fernand Bégin, Pro Auto Recyclers and Standard Auto Wreckers.

Auto Physical Damage News Release

Crash Champions and Mitchell Expand Collaboration to Transform Collision Repair Through Advanced Technology

November 5, 2025

Mitchell and Crash Champions, one of the nation’s fastest-growing, founder-led collision repair providers, today announced a collaboration to reimagine the vehicle claims process using the latest in AI and cloud estimating technology. Crash Champions is the first MSO to fully deploy Mitchell’s breakthrough end-to-end workflow optimization software for multi-site repair centers, deploying the technology across its nationwide network of more than 650 locations.

Auto Physical Damage News Release

New Mitchell Solution Automatically Populates Collision Estimates with Recommended ADAS Operations

October 28, 2025

Mitchell today announced the upcoming availability of Mitchell Diagnostics Sync. The company’s newest offering allows recommended ADAS operations from third-party providers to be added automatically to Mitchell Cloud Estimating—helping to improve repair efficiency and ensure that diagnostic procedures are more accurately performed, documented and billed.

Auto Physical Damage Conference

MSO Symposium 2025

November 3, 2025

The MSO Symposium brings together high-growth executives from small, regional and national

Auto Physical Damage News Release

Gerber Collision & Glass Signs Enterprise Agreement to License Mitchell Cloud Estimating

October 2, 2025

Mitchell and Gerber Collision & Glass, one of the largest multi-site operators (MSOs) in North America, today jointly announced that they have signed a multi-year enterprise licensing agreement. The agreement gives all current and future Gerber repair centers access to Mitchell Cloud Estimating with Integrated Repair Procedures and the company’s Paintless Dent Repair (PDR) calculator.

Auto Physical Damage Podcast

Episode 17: Claims Crossroads: Understanding Market Trends

September 29, 2025

Are there fewer auto accidents or just fewer insurance claims? Host Ryan Mandell welcomes Olga Yuskevych, manager of automotive and mobility at Boston Consulting Group, and Josh Meyer, vice president of strategy and innovation at LKQ Corporation, to answer that question and explore trends reshaping the collision industry. Together, these experts analyze how vehicle repair economics impact claims severity, total loss decisions and parts selection. They also examine the effect of advanced driver assistance systems on accident frequency along with differences in passenger and commercial vehicle repair.

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