Photo Capture
Convenient Photo Capture for Virtual Estimates
Our guided photo capture technology helps carriers meet today's demand for digital workflows. Designed with flexibility in mind, this web-based application serves consumers, shops, staff appraisers and others to fulfill virtual estimating and documentation needs.
Delivering a Powerful Solution with Real Results
Mitchell’s Photo-based Estimating solution has been a real game changer for our material damage workflow and processes. The link provides the avenue whereby we can reduce cycle time and move the claim forward in an expedient and efficient manner.
– David Smith, Material Damage Manager, California Casualty Management CompanyGuided Photo Capture
When using Photo-Based Estimating, Guided Photo Capture walks vehicle owners through an easy, intuitive photo capture tutorial, which enables customers to capture optimal photos and document the essential details that support their claim. This feature can also be integrated into your first notice of loss workflow or be utilized for Photo-based Estimating.
Photo-Based Estimating
Primarily used for minor damage, Virtual or Photo-based Estimating allows appraisers to write estimates from photos submitted through Guided Photo Capture. This method of inspection decreases appraiser travel time while increasing their efficiency. It also offers claimants greater convenience.
Photo Capture On-Demand
If an appraiser needs more photos to support a claim, Photo Capture On-Demand allows carriers to request additional supporting photos by sending a unique link via email or text to the vehicle owner, repair facility or any appropriate contact with access to the vehicle. The link guides users through the photo submission process. Plus, it can be activated at any point throughout the claims workflow.