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Auto Physical Damage

The COVID-19 Ripple Effect

June 24, 2020
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Mitchell International

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Auto Physical Damage News Release

Electric Vehicle Collision Claims Rebound as Expiring U.S. Government Tax Incentives Drive Record Sales

December 11, 2025

Mitchell today announced the availability of its latest Plugged-In: EV Collision Insights report. The Q3 2025 edition highlights a dramatic reversal in U.S. collision claims frequency for repairable battery electric vehicles (BEVs), which dropped for the first time in Q2 before rebounding last quarter to an all-time high of 3.21% just as expiring government tax incentives prompted record-breaking sales. BEV claims also jumped to 4.91% in Canada, a year-over-year increase of 24%.

Auto Physical Damage Article

Plugged-In: EV Collision Insights Q3 2025

December 11, 2025

Claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) rose to 3.21% in the U.S.—an all-time high and increase of 4.2% year over year. Predictably, new BEV purchases surged, jumping 36% compared to Q3 2024 as many American consumers capitalized on the $7,500 tax credit that expired on September 30. Several large automakers including GM, Ford, Kia and Hyundai reported record-breaking BEV sales in Q3 with Hyundai posting a 153% annual increase in September BEV purchases.

Auto Physical Damage News Release

Mitchell Expands Canadian Alternate Parts Network with the Addition of New Suppliers

November 24, 2025

Mitchell today announced the expansion of its Canadian parts network. Through the company’s Integrated Parts platform, automotive insurers and collision repairers using Mitchell Cloud Estimating in Canada can instantly access up-to-date information on vehicle parts availability, pricing and delivery from top suppliers Carcone’s Auto Recycling, JS Truckmart, Keystone Automotive Industries, Inc., Millers Auto Recycling, Pièces d’autos Fernand Bégin, Pro Auto Recyclers and Standard Auto Wreckers.

Auto Physical Damage News Release

Crash Champions and Mitchell Expand Collaboration to Transform Collision Repair Through Advanced Technology

November 5, 2025

Mitchell and Crash Champions, one of the nation’s fastest-growing, founder-led collision repair providers, today announced a collaboration to reimagine the vehicle claims process using the latest in AI and cloud estimating technology. Crash Champions is the first MSO to fully deploy Mitchell’s breakthrough end-to-end workflow optimization software for multi-site repair centers, deploying the technology across its nationwide network of more than 650 locations.

Auto Physical Damage News Release

New Mitchell Solution Automatically Populates Collision Estimates with Recommended ADAS Operations

October 28, 2025

Mitchell today announced the upcoming availability of Mitchell Diagnostics Sync. The company’s newest offering allows recommended ADAS operations from third-party providers to be added automatically to Mitchell Cloud Estimating—helping to improve repair efficiency and ensure that diagnostic procedures are more accurately performed, documented and billed.

Auto Physical Damage Conference

MSO Symposium 2025

November 3, 2025

The MSO Symposium brings together high-growth executives from small, regional and national

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