News
From artificial intelligence to augmented reality, technology is transforming the Property & Casualty insurance and collision repair ecosystem. Whether your area of focus is collision claims, collision repair, first or third party casualty, workers’ compensation or pharmacy, Mitchell is your source for information and expert opinions on the latest technology and business trends.
Crash Champions and Mitchell Expand Collaboration to Transform Collision Repair Through Advanced Technology
Mitchell and Crash Champions, one of the nation’s fastest-growing, founder-led collision repair providers, today announced a collaboration to reimagine the vehicle claims process using the latest in AI and cloud estimating technology. Crash Champions is the first MSO to fully deploy Mitchell’s breakthrough end-to-end workflow optimization software for multi-site repair centers, deploying the technology across its nationwide network of more than 650 locations.
New Mitchell Solution Automatically Populates Collision Estimates with Recommended ADAS Operations
Mitchell today announced the upcoming availability of Mitchell Diagnostics Sync. The company’s newest offering allows recommended ADAS operations from third-party providers to be added automatically to Mitchell Cloud Estimating—helping to improve repair efficiency and ensure that diagnostic procedures are more accurately performed, documented and billed.
Gerber Collision & Glass Signs Enterprise Agreement to License Mitchell Cloud Estimating
Mitchell and Gerber Collision & Glass, one of the largest multi-site operators (MSOs) in North America, today jointly announced that they have signed a multi-year enterprise licensing agreement. The agreement gives all current and future Gerber repair centers access to Mitchell Cloud Estimating with Integrated Repair Procedures and the company’s Paintless Dent Repair (PDR) calculator.
Mitchell Recognized as a 2025 Stratus Award Winner for Its Transformative, AI-Powered Claims Automation Solutions
Mitchell today announced that it is a winner of the Business Intelligence Group’s 2025 Stratus Awards for Cloud Computing. Now in its 12th year, the awards program honors organizations, products and individuals innovating in the cloud to power the future of business. Mitchell was named a top technology company in the Software as a Service (SaaS) category for its achievements in transforming the collision-damage appraisal process.
Collision Claims for Battery Electric Vehicles Shrink for the First Time in the U.S. While Hybrid Claims Surge
Mitchell today announced the release of its latest Plugged-In: EV Collision Insights report. The Q2 2025 edition examines the decrease in collision claims frequency for repairable battery electric vehicles (BEVs) in the U.S. and increase in mild hybrid electric vehicle (MHEV) claims across North America. It also explores how changes to government incentive programs are impacting consumer adoption of BEVs on both sides of the border.
Strong Sales of New Battery Electric Vehicles Face Tariff Threat
Mitchell today released its Plugged-In: EV Collision Insights report for Q1 2025. This edition of the quarterly publication examines how new U.S. tariffs are threatening consumer adoption and sales of battery electric vehicles (BEVs). It also explains why these automobiles are at a disadvantage compared to their internal combustion engine (ICE) counterparts when it comes to import taxes.
Mitchell Launches Cloud-Native Guidewire Integration to Help Insurers Expedite Claims Processing
Mitchell today announced the availability of its cloud-native integration for Guidewire ClaimCenter. The new integration optimizes loss profiling, assignment and damage appraisal workflows by automatically synchronizing data from Guidewire and Mitchell applications, helping auto insurers reduce leakage and expedite claims processing.