Insights
New Trends in Opioids and Pain Management
Despite decreases in utilization and cost per claim, opioids remain the No. 1 drug class in Enlyte’s 2024 Drug Trends Report. However, due to concerns with safety and overutilization, increased focus on usage guidelines as well as alternatives to pain management are gaining momentum — including those whose active ingredients drive from things you might not imagine, like pufferfish, cacti and chili peppers. Enlyte’s Nikki Wilson explores this and more in our Part 3 drug trends analysis.
Episode 12: Balancing Act: Managing Rising Costs without Compromising Safety
Auto claim costs continue to grow—requiring an even greater focus on expenses. In this episode, Ryan Smith, vice president of claims and salvage operations at Saskatchewan Government Insurance Corporation (SGI), shares how his organization is successfully balancing this cost increase with its commitment to high-quality collision repairs by prioritizing safety, ingenuity and industry collaboration.
Episode 11: Banking on the Automotive Aftermarket
Shop consolidation. Vehicle complexity. Rising repair costs. All these factors can affect investment strategy in the automotive aftermarket. Steve Huntzinger, co-founder of Dunham Lane Capital Partners, joins the podcast to highlight the opportunities and challenges impacting both the automotive collision industry and its investors.
Episode 10: Collision Claim Trends and What to Expect in 2024
What keeps carriers and collision repairers up at night? In this episode, Ryan highlights the effect of recent collision claim trends—including rising repair costs, parts supply chain disruptions and advancements in vehicle technology—on the auto insurance ecosystem. He also provides a sneak peek at the four trends to watch for in 2024.
Episode 9: The EV Revolution and What’s Next for the Auto Insurance Industry
Ryan is joined by Damon Aldrich, Enterprise Holdings’ director of EV and infrastructure strategy, for an in-depth discussion on vehicle electrification. Together, they detail how the increase in EV adoption is affecting insurers, auto body shops and even rental car companies. They also identify what factors could hinder future EV market growth and prevent this segment of the car parc from reaching industry projections.
Trends in Third Party Claims and How to Address Them
In this podcast, Norman Tyrell, vice president of product management for Mitchell Casualty Solutions Group, discusses major trends in third party claims and how they’re impacting our industry
Episode 8: Building Customer Loyalty Through OEM-Certified Repairs
Art Crawford, vice president of collision centres at AutoCanada, discusses the role that OEM certification plays in proper repair, customer loyalty and shop profitability. He and Ryan also examine how facilities like AutoCanada are collaborating with the OEMs to support and service the next generation of automobiles, including electric vehicles.