Customer Care 

Collision Repair
800.448.4401
5:00am–5:00pm PST, M–F 

Auto Physical Damage Claims
800.921.9471
5:00am–5:00pm, M–F

Auto Casualty
800.424.1132
5:30am–5:00pm, M–F 

NAGS/Glass
800.551.4012
8:00am–5:00pm, M–F 

Regulatory Reporting Solutions
855.372.1841
5:00 am–4:00 pm, M–F

SmartAdvisor Bill Review
800.732.0153
6:00am–4:00pm, M–F 

SmartAdvisor Utilization Review
800.407.0704
5:00am–4:00pm, M–F 

Total Loss Service Center
800.710.2451
5:00am–6:00pm, M–F
6:00am–3:00pm, SAT