RepairCenter™ Customer Engagement Tools

Gain a competitive edge: fine tune your customer's satisfaction and service process

Improve your customer experience and build satisfaction and loyalty with accurate, impartial customer satisfaction data and customized, dynamic reporting tools.

Mitchell RepairCenter™ Customer Engagement Tools can help you improve your level of service and customer satisfaction so you can leverage both as essential differentiators for your business to drive more referral customers through your door. The user-friendly RepairCenter survey reporting tools give you control over the type of customer satisfaction data you want to see, how often you see it, and how it is delivered to you. Dynamic reporting provides "real-time" data you can trust as the basis for your most important business decisions.

RepairCenter FREE 30 Day Trial

RepairCenter Customers: Install on new PC

To request more info, call 1.800.238.9111

Powered by AutocheX, the RepairCenter Customer Engagement Tools service is based on over 20 years of leadership in customer satisfaction indexing (CSI) and research. In addition to advanced yet easy-to-use reporting features, the solution includes survey questions proven to reveal the primary drivers of satisfaction with the repair experience, professional telephone interviewers, real-time alerts when a customer responds negatively to a survey, and industry-leading benchmarking information.

RepairCenter Customer Engagement Tools is by far the best way to demonstrate to your customers and trading partners how good you really are.

Case Studies

Mitchell Diagnostics Enables Safe, Proper Repairs

How to Increase Sales with Your Most Valuable Asset– Your Customers

Case Study: Young Shop Owners Credit Mitchell as Their 10th Employee

Press

Mitchell Issues 2nd Quarter 2019 Industry Trends Report

“Humane” Automation, Avoiding Adjuster “Decision Fatigue,” and Auto Claims Collide with Climate Change.

Testimonial

"RepairCenter helps us manage the entire day-to-day repair process and gives us real-time control and analysis of everything we do."

—Anthony Caprini & Lou Hanhan, Precision Body Shop & Detail, San Francisco Bay Area, California