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Auto Glass Repair Management Solutions

A leading point-of-sale system for the auto glass industry

Mitchell GlassMate, a leading point-of-sale system for the auto glass industry, provides quick look-ups, parts information, quote functions, work orders, customer and vendor invoicing capabilities and VIN decoding—all with access to the complete National Auto Glass Specifications (NAGS) information.

With GlassMate you can:

  • Increase operational efficiency by creating accurate estimates quickly
  • Reduce errors
  • Increase customer satisfaction
  • Manage insurance business more effectively and efficiently through direct connectivity with business partners

Top Features of GlassMate

  • One-Step VIN Decode - Never take the wrong part on the job. In one wasy step you can decode the vehicle and all the parts that belong to it.
  • Complete Access to NAGS Database - Of course your GlassMate subscription comes with a complete access to NAGS Data including glass, moldings, interchanges, kits, diagrams, and more, with vehicle coverage from 1949.
  • Comprehensive Management Reporting - Take advantage of our comprehensive management reports and make educated business decisions by knowing where your business operation stands at any moment.
  • Customer Management - Know your customers by having recording their information for future references.
  • Employee Management - By taking advantage of our Employee Management feature, you have full control over the way you pay and manage your employees and their access to certain information.
  • Cost-Based Pricing Capability - It's your business. With GlassMate you have the ability to quote based on NAGS or your own cost based pricing.
  • Supplier Pricing Maintanance - Easily import your supplier's pricing into GlassMate and manage it the way that fits your business needs.
  • EDI Capability - You no longer have to submit your invoices manually and pay high manual processing fees to Third Party Administrators. Save up to $9 per invoice by submitting them electronically.
  • Multi-User Capability - No matter how much you expand your business, GlassMate is there to help you run it more efficiently. GlassMate's multi-user capability allows you to setup GlassMate on one server and access your information from as many computers as you like.
  • QuickBooks Connectivity - Keep full control over your finances by easily importing all you invoices and tax profiles into Quickbooks.
  • GLAXIS ™ Capabilities - Get Lynx assignments, dispatches, authorizations and etc right in your GlassMate software.
  • Capture AGRSS® Requirements - GlassMate allows you to capture temperature, humidity, safe drive-away time, DOT number, adhesive type, LOT number, as required by the AGRSS® Council.

Introducing GlassMate Mobile

All the necessary information you need to complete a job is now at your finger tips with GlassMate Mobile!

  • Look up Parts and Pricing on the go - Now there’s no need to carry bulky catalogs when you are out in the field. With GlassMate Mobile you can easily find glass/hardware parts and pricing information including OEM parts and pricing right from your smart phone.
  • One-Step VIN Decoder - Access the same one-step VIN decoder you rely on in GlassMate directly from your mobile device, helping to ensure accurate parts and pricing information.
  • Schedules - Access your scheduled work orders and view work order details such as vehicle location, parts information, and custom notes. All the necessary information you need to complete a job is now at your finger tips.

GlassMate Downloads

Already a Mitchell customer? Download the latest patch for GlassMate.
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GlassMate Support and FAQ's

Your how-to guide to getting started with GlassMate, including tutorials available for download and most frequently asked questions.

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Press

Mitchell Announces Availability of PDA Xpress Virtual Estimating Solution

Mobile Solution Improves Efficiency and Accuracy in Claims Experience

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Articles

3D Scanning Technology: The Future of Estimating?

With today’s auto insurance claims, repair shops and claims departments rely on vehicle data in order to help accurately ass...

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Collision Industry Blog

Shop Tip of the Week: Hybrid Vehicle Repair with TechAdvisor

In case you haven’t noticed, more and more hybrid vehicles are on the roadways every day.

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