About Mitchell



Mitchell was born out of a desire to meet the practical demands of the automotive industry, delivering the industry's first accurate, functioning car parts replacement resource for collision-damaged vehicles. Our focus on simplification, efficiency and access to accurate information, drove our entry first into the collision repair market and then into auto physical damage claims.

Since then, we have extended our solution offering beyond collision repair and auto physical damage claims to include auto casualty, workers' compensation, and pharmacy claims handling. Today, we empower clients across the Property and Casualty industry by providing them with smart technology solutions, deep industry expertise, and seamless connections to the broadest range of solutions, networks, and partners.

Our solutions simplify and automate each step in the claims handling and collision repair process, increasing productivity, accuracy, and efficiency. Decision-making information and expertise is driven deep into the design of our solutions to help our clients make smart decisions around claims, and to keep them in compliance with financial, medical, and other industry regulations. When clients use our software and services, claims are paid more accurately and efficiently, so our clients see improvements in their business performance and their customers see better personal outcomes.

Mitchell's comprehensive solution portfolio and robust SaaS infrastructure enables tens of millions of electronic transactions to be processed each month for more than 300 insurance companies, including the majority of the top 25 insurance payers, and more than 30,000 collision repair facilities. With an expanding global footprint, Mitchell products are currently in use across the Americas, Europe and Asia. Mitchell is headquartered in San Diego, California, and has approximately 2,000 employees. 

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