NHQ - Out-of-Network Negotiation Services by Mitchell

Out-of-Network Negotiation Services

Mitchell Negotiation Services

Mitchell provides a wide array of negotiation services to insurance carriers, Third-Party Administrators, self-administered employers, and injury claims professionals that result in successful healthcare cost containment. For more than two decades, our clients have realized hundreds of millions of dollars in benefit opportunity for their policyholder customers involved in injury claims.

The combination of established provider relationships by NHQ and FAIRPAY over the past two decades provides a unique opportunity to deliver negotiated settlements between out-of-network medical services providers and payers, for both small and large bill amounts. Managing medical costs via negotiated settlements can effectively extend a policyholder’s limits, helping to increase customer satisfaction.

A New Era

With the recent acquisition of FAIRPAY, Mitchell enters a new era in cost containment services. We are able to leverage Mitchell NHQ’s provider data, consisting of two decades of history and positive relationships, and combine these assets with FAIRPAY’s Knowledgeable Provider Negotiation® (KPN) product which leverages Specialty Bill Review data. The combination of best in class Out-of-Network products and operating models will allow us to empower better negotiation outcomes (i.e., higher yields), and allow us to deliver negotiation services under one umbrella and one system.

An additional new service is Square One Solutions℠, which provides negotiation services for a pre-approved medical treatment. Square One Solutions is a prospective or concurrent negotiation solution for securing savings on any pre-approved inpatient facility stay, such as surgical procedures, inpatient rehabilitation, long-term care or any extended care stay.

Through this powerful combination of services, we are able to use our fully combined data assets to deliver data driven, results based PPO/OON tiering. The result is optimization via highest yield solution positioning to empower better outcomes.

Benefits for Clients

  • Best in class products drive even better outcomes as combined solution
  • Combined solutions drive Mitchell’s commitment to improve year-over-year outcomes
  • Data analytics and product innovation capabilities ensure sustainable results with great service
  • Prompt pay is the standard that provides measurably better outcomes
    1. Providers more willing to negotiate for date certain payment
    2. Harmonious – long standing relationships with all provider types
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National Health Quest video transcript

0:04—Mitchell's NHQ team of professional negotiators are there for our clients day in & day out.
0:11—They are the main reason why NHQ achieves a 30-40% success rate in negotiating out-of-network
0:19—At NHQ what we do best is build and negotiate relationships with Healthcare providers,
0:27—industry peers, and the community to maximize savings for our customers in out-of-network
0:35—At Mitchell NHQ we understand the demands of the people we serve. That's why we strive
0:42—to provide the best customer experience and ultimately the best possible outcome.
0:47—Being a part of the NHQ network puts you in the fast lane to claims settlement.
0:54—The speed really comes from the groundwork we've established with NHQ's Provider Outreach
1:00—Program ensuring positive and enduring relationships with healthcare providers
1:04—throughout the United States.
1:06—What sets NHQ apart is our practice of securing 100% signed agreements. Speeding up the negotiation
1:14—and payment process.
1:17—Our Commitment to delivering reliable data-driven results has positioned NHQ as the industry's
1:24—go to strategic partner. We believe in fostering a culture of collaboration, innovation, and
1:30—community. All of which are a few key drivers of our success.
1:36—Our dedicated, committed team of professionals are here to provide service like no other.
1:42—That's the Mitchell way.

Out-Of-Network Survival Guide
Contact Us

Learn about the 5 critical tools you will need in order to develop an Out-of-Network negotiated settlement strategy that can help you maximize medical cost savings.

NHQ BrochureClick here to view the NHQ Brochure


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