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Live Webinar Courses

Capstone Advantage

Duration: 2 hours

Our course teaches participants basic Capstone terminology and how to request a rule with the Rule Request form.

SmartReports: Overview  

Duration: 2 hours

This course teaches supervisors to produce reports in a web-based environment with SmartAdvisor data. Both standard and analysis reports are covered.  Additional topics include how to create Subscriptions and Favorites.

SmartReports: Report Builder

Duration: 2 hours

This course teaches participants Report Builder functionality including user access, creating custom table reports, creating custom fields based on calculations or functions, and linking templates to SmartReports menus. Microsoft SQL Server Report Builder is integrated into SmartReports.

Claims Examiner Portal (CEP)

Duration: 2 hours

Learn to maximize your use of Claims Examiner Portal (CEP). Claims examiners get an instant online “view” into the SmartAdvisor bill review process. Adjuster approval functionality are also covered, enabling line adjustment, claim reassignment and more.

WorkComp.Net: FROI- SROI

Duration:  2 hours

This course provides detailed instructions on how to complete data entry for reporting the claim First Report of Injury (FROI) and Subsequent Report of Injury (SROI) to the state.


Mitchell Issues 2nd Quarter 2019 Industry Trends Report

“Humane” Automation, Avoiding Adjuster “Decision Fatigue,” and Auto Claims Collide with Climate Change.

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The Heart of Case Management Awards

The Heart of Case Management Awards recognizes Genex case managers who have gone beyond traditional duties to improve the lives of...

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Senate Bill 863 Webinar

Senate Bill No. 863 was lauded as a major reform of California’s $16 billion Workers’ Compensation system. In this sho...

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