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Claims Triage for WorkCenter Dispatch

Improve the decision making process at the beginning stages of the claim

Mitchell WorkCenter^trade; Claims Triage is designed to improve the decision-making process at First Notice of Loss (FNOL). This referral tool eliminates assignment guesswork by defining questions and criteria around the status of the vehicle, enabling you to route the assignment to the best resource for timely and accurate completion.

WorkCenter's Claims Triage helps you:

  • Identify total losses early in the claims process and initiate early tow.
  • Customize your scoring and thresholds to more accurately define the right resource for you.
  • Determine your preferred appraisal resources.
  • Specify the resources to send the assignment based on the evaluation results.

Collision Claims Workflow Management


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