First Party Auto Casualty Claims Solutions

Mitchell’s highly customizable full spectrum of first party auto casualty solutions combines industry-leading software with technology-enabled services to help provide better claims outcomes. Mitchell’s end-to-end first party solution encompasses the full claim lifecycle from the first notice of loss to claim closure.

Mitchell Can Help You:

 

Stay on Top of Regulatory Compliance

Mitchell employs a dedicated compliance team that not only follows the auto casualty legislative landscape but also helps to drive and inform its policies. Our compliance experts deliver regular industry updates to our Compliance Connection web site. Mitchell delivers fee schedule data and other regulatory data updates to our software as needed.

 

Review Medical Bills & Manage Costs

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DecisionPoint® Medical Bill Review Platform

Mitchell’s industry leading medical bill review platform can be customized to our customers’ specific workflows to help them accomplish their unique business goals. DecisionPoint is extremely flexible and allows for client-specific configurability. The technology, supported by a highly sophisticated and Mitchell-owned rules engine, helps to consistently pay an accurate price for care and reduce claim handling costs.

Mitchell offers its medical bill review platform to clients via one of three methods: software, Technology Enabled Services or a hybrid model.

Technology Enabled Services

Free up time for adjusters to focus on high-value tasks and complex decision making by partnering with Mitchell’s Technology Enabled Services. The Technology Enabled Services team provides end-to-end business processing & specialty services with speed and accuracy, helping to drive value to clients.

Services Include:
  • Data Capture Services
  • Full Bill Processing
  • Second-level Code and Nurse Review
  • Mailroom Services
  • Quality Assurance
Direct-to-Provider Negotiation Services

Mitchell’s direct-to-provider negotiation services helps secure discounted rates on medical bills using a variety of strategies including prompt-pay, data-enhanced and strategic negotiations.

Help Contain Costs

 

Access a Broad Array of Auto-Specific Networks

Our medical bill review clients have access to Mitchell Mosaic—a proprietary approach to sourcing and stacking VPN networks—and the dedicated teams and tools necessary for clients to design and customize their workflows and outcomes.

Access Auto Networks

 

Receive Bills and Submit Payments Electronically

Streamline the payment process to focus on core business and customers with Mitchell’s Paperless Provider, an end-to-end solution with bill intake and payments.

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AutoBill

Mitchell's AutoBill solution processes electronic bills to help increase efficiency and drive savings for our clients. Mitchell understands the value of increasing eBill penetration, so our medical payment processing service works directly with providers to encourage migration from paper to electronic billing.

AutoPay

Mitchell’s AutoPay solution offers end-to-end automated payment reconciliation—payment reconciliation and drives efficiencies in the payment process, and help reduce material and labor costs. Mitchell provides a unique, fully outsourced medical claims payment processing solution that operates exclusively using an opt-in model for providers and delivers payments via check, ACH or virtual card based on provider preference.

Streamline Payments

 

Assess Performance with Advanced Reporting and Analytics

Mitchell has a rich dataset of P&C Industry and uses it to help its clients improve performance and understand industry trends. Mitchell provides a variety of both standard and ad-hoc reports for our clients, including but not limited to:

  • Expected Recovery Date Report
  • Industry Comparison Report
  • Procedure Code Analysis Report
  • Provider Network Performance Report

Mitchell Claims Performance Consulting

Mitchell offers consulting services to help clients gain a deep understanding of how their current Mitchell product features can be leveraged to meet the demands of a dynamic market. Leveraging our rich database and reporting capabilities, our Claims Performance Consulting professionals use in-depth expertise to help clients identify untapped opportunities in their claims management processing as well as reveal custom, actionable insights and benchmark their results compared to the industry.

 

Want to learn more about Mitchell’s full suite of end-to-end casualty solutions?
Contact us here.

Insights on mPower by Mitchell

Read more about how integrated casualty solutions can help improve the claims process for carriers, third party administrators, state funds and other claims organizations.

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The Power of Perspective: Seeing the Full Picture of a Claim

Having a comprehensive perspective into all of the events and details surrounding a claim is powerful—since good data often provide actionable insights to drive better decision making in the claims process, and better decision making usually results in better outcomes that help restore lives.

Read More >
 

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The Power of Technology: Six Ways to Improve Casualty Claim Outcomes

Here are six tips for using technology effectively to simplify and improve casualty claim outcomes.

Read More >
 

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The Power of Smarter Solutions: Three Ways to Facilitate Better Decision Making with Claims Automation

This is the second article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes.

Read More >

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