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Mitchell’s Casualty Solutions Achieves Highest Level of Growth in Industry

—September 16, 2013
Mitchell’s Casualty Solutions Achieves Highest  Level of Growth in Industry

Satisfaction with Mitchell’s solutions drives long-term customer retention and new market share gains. New strategic alliance with Guidewire anticipated to accelerate performance.

SAN DIEGO, CA—September 16, 2013—Mitchell, the industry leading solution provider to Property/Casualty (P/C) insurers, today announced the successful conclusion of key customer contract renewals in 2013, and several new significant customer additions to extend its leading market position in casualty expert solutions. Mitchell anticipates casualty solutions revenue will reach approximately $200M in 2013.

Mitchell serves the majority of the private passenger auto insurers in the U.S. with its suite of casualty solutions. "We appreciate the confidence our clients place in our ability to provide differentiated solutions as evidenced by their decision to extend our relationships for many years to come, " said Dave Torrence, executive vice president of Mitchell’s Auto Casualty Solutions division. Furthermore, Mitchell has added several new large customers in 2013, including several large competitive takeaways. "We believe the market recognizes the significant benefits our products create as compared to others. Our partnership with Guidewire has already proven to be a significant differentiator for us, and we’re excited about demonstrating to other Guidewire customers the immediate benefits of using our solutions together."

Mitchell previously announced a strategic alliance with Guidewire to co-develop an advanced level of integration between Guidewire’s core claims management system and Mitchell’s expert workflow and adjusting systems in North America. The resulting unified claims environment will help insurers optimize claims workflow and improve decisions across the end-to-end claims process. "We are excited about our future growth outlook. Our new partnership with Guidewire gives us an even more compelling value proposition to demonstrate how our industry-leading solutions can achieve new levels of value to our customers, and further separate ourselves from the competition." added Alex Sun, CEO of Mitchell.

Mitchell is a leader in the North American P/C insurance market for solutions in the areas of: auto casualty (injury), auto physical damage (APD), and workers’ compensation medical spending.

About Mitchell

Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.

As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit

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