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Mitchell Announces Strategic Integration Agreement with AirPro Diagnostics

—November 13, 2018
Mitchell Announces Strategic Integration Agreement  with AirPro Diagnostics

Customers of Both Diagnostics Solutions Will Now Benefit from Streamlined Workflow

SAN DIEGO—July 10th, 2018—Mitchell International, Inc., a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, has announced it has signed a strategic integration and joint marketing agreement with AirPro Diagnostics, LLC. to integrate AirPro’s collision diagnostics solutions with the Mitchell Diagnostics System. The companies will work together to incorporate AirPro documents seamlessly into the workflow employed by users of Mitchell Diagnostics.

The Mitchell Diagnostics system is a comprehensive collision repair diagnostics solution, operating on all makes and models and providing both scanning and diagnostic repair capabilities—without per-scan transaction fees. Mitchell Diagnostics combines appraisal and collision repair workflow applications with Bosch’s advanced aftermarket scan tools. AirPro’s OEM-compliant scan tool gives repairers the ability to perform scan, calibrations and update module programming, and also features a unique one-click capability to gain on-demand access to its highly skilled ASE-certified technicians, who can help perform scanning, advanced diagnostics and safety system calibrations.

“With new automotive technologies being introduced so rapidly, it is not uncommon for even the best trained technicians to occasionally be faced with a vehicle diagnostics issue that they haven’t encounted before, ”explained Thomas Butch, Senior Product Management Director at Mitchell. “For repairers who choose both AirPro and Mitchell Diagnostics, there is now an ASE-certified technician just a click away—and all documents will flow through Mitchell Diagnostics for much greater ease of operations.”

Mitchell Diagnostics was launched in July 2017 and has quickly become an industry leading solution, having now assisted insurer, independent appraiser and collision repair facility users with more than 100,000 pre- and post-repair scans. Importantly, Mitchell Diagnostics allows repairers to execute diagnostic repairs in-house, including recalibrations, system resets, and module reprogramming. Its workflow design integrates seamlessly with Mitchell Connect—and works seamelessly with other collision and claims management systems.

Michael Quinn, SVP of business development at AirPro, said, “We are excited about the opportunity to partner with Mitchell. They have long been a leader in assisting the repair industry in making proper and safe repairs, a value AirPro shares. Now Mitchell customers can take advantage of the benefits of our OEM-compliant scan tool, connected directly to the vehicle and access to our ASE-certified technicians, who can help perform scanning, advanced diagnostics and safety system calibrations.”

About Mitchell International

Headquartered in San Diego, California, Mitchell International, Inc. delivers smart technology solutions that simplify and accelerate claims handling and repair processes, driving more accurate, consistent and cost-effective resolutions. Mitchell integrates deep industry expertise into its workflow solutions, providing unparalleled access to data, advanced analytics and decision support tools. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure connect its customers in ways that enable tens of millions of electronic transactions to be processed each month for more than 300 insurance companies, over 30,000 collision repair facilities and countless other Property & Casualty industry supply partners across the Americas and Europe. For more information, please visit

About AirPro Diagnostics

AirPro Diagnostics is an automotive technology development and service company currently focused on commercialization of innovative solutions for the domestic and international collision repair industry. Through its state of the art, OEM compliant “AirPro” scan-tool and its “ORION” diagnostic management system, AirPro’s highly trained staff of master technicians provide reliable scanning and diagnostics along with detailed reports. The AirPro solution is widely recognized as a timely and cost effective approach for accurate pre and post-repair scanning and OEM safety system calibrations to collision repairers throughout North America, please visit


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