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Mitchell Announces Strategic Partnership with VeriFacts for Audit & Inspection Services

—October 31, 2018
Mitchell Announces Strategic Partnership with VeriFacts  for Audit & Inspection Services

VeriFacts Named as an Audit & Inspection Vendor for Mitchell’s OEM Collision Repair Network Solutions

SAN DIEGO, CA—October 31, 2018—Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, has announced they have signed a partnership agreement with VeriFacts Automotive for VeriFacts to provide field services in support of Mitchell’s OEM Collision Repair Network solutions. Mitchell utilizes Audit & Inspection Vendors (AIVs) to provide field services for its OEM repair solutions which are offered to auto manufacturers (OEMs), fleets, and other industry participants.

“Proper & Safe repair is a central tenet of Mitchell’s strategic direction. In new and unique ways, our software helps facilitate the beginning-to-end execution of properly executed repair procedures. However, the physical inspection of a repair facility also remains critical in evaluating readiness for participation in our quality-focused programs,” stated Michael Lawlor, Vice President of Auto Physical Damage Strategic Partnerships for Mitchell. “We’re excited to announce that VeriFacts will focus their well-reputed expertise on these inspections which can assess prospective program participants and their capabilities.”

“VeriFacts has a solid reputation and vast experience in the field of vehicle manufacturer repair programs and are delighted to work with Mitchell to provide services for their OEM Collision Repair Network Solutions,” said Andy MacDonald, VP Sales & OEM. “The measurement and management of quality input and output throughout all aspects of the repair process is at the core of the services provided by VeriFacts. We look forward to working with Mitchell in the quest to raise the bar on quality in new ways, for the benefit of all industry stakeholders.” The partnership will promptly help facilitate the launch of the General Motors Collision Repair Network, administered by Mitchell. VeriFacts will remain the verification company for the Cadillac Aluminum Program. Interested repairers can find more information about the GM program requirements and application processes on GM’s website,

About Mitchell International

Headquartered in San Diego, California, Mitchell International, Inc. delivers smart technology solutions that simplify and accelerate claims handling and repair processes, driving more accurate, consistent and cost-effective resolutions. Mitchell integrates deep industry expertise into its workflow solutions, providing unparalleled access to data, advanced analytics and decision support tools. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure connect its customers in ways that enable tens of millions of electronic transactions to be processed each month for more than 300 insurance companies, over 30,000 collision repair facilities and countless other Property & Casualty industry supply partners across the Americas and Europe. For more information, please visit

About VeriFacts

VeriFacts Automotive, LLC was founded in 2002 to empower safe repairs with the needs of the consumer placed first. By being an unbiased third party, VeriFacts can bring together the constituents of the collision repair industry to produce the best repair results for each vehicle and every consumer. VeriFacts’ Coaching program provides interactive, on-the-job technician coaching and mentoring. VeriFacts’ Verification program provides the best in class repair network management infrastructure and has verified the resources in over 4,000 repair facilities. VeriFacts’ coaching methodologies, technical competency and professional integrity position it to provide a wide array of valuable services to the collision repair, OEM and insurance communities. For further information, please call VeriFacts at (800) 381-3447 or e-mail


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