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Shop Tip of the Week: Scheduling Vehicles

—January 25, 2016
Shop Tip of the Week: Scheduling Vehicles

Most shops use the total hours worked on the vehicle divided by the touch time promised to the carrier, which allows them to figure out how long a vehicle should be at their collision center. While this is a great measure of how long the vehicle should be at the shop, it doesn’t answer the question of when the next repair can begin.

The RepairCenter Auto Scheduler can help you with determining when your next opening is. Once activated, the Auto Scheduler takes the total hours available as defined by you, and then adds up the touch time for each RO to see if your shop has the capacity to take any more work. 

This is particularly effective once an Opportunity is converted to an RO. Once this has occurred, the Auto Scheduler will look at the total hours of the repair and divide them by the defined touch time, giving you the total days to repair. 

Once the total days to repair is calculated, the Auto Scheduler then looks for the first available date that your shop capacity will allow for a new RO to be scheduled. If you wish to have parts lead time factored in to when the car should be scheduled, simply apply the number of lead days in the Parts settings and the schedule will include those days when looking for the next available date. 

Here's an inside look:

Auto Scheduler settings:

Lead times:

If you enjoyed this shop tip, check out some of our RepairCenter blog posts: 

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