Press | June 15, 2015

Mitchell Releases Toyota Recommended Repair Procedures within Mitchell Estimating to Streamline Collision Repair Process

Repair information for Toyota vehicles is now available to collision repairers as an added value

Repair information for Toyota vehicles is now available to collision repairers as an added value

SAN DIEGO, CA—June 11, 2015—Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today released Toyota’s Recommended Repair Procedures within their desktop solution, Mitchell Estimating, also known as UltraMate. The Toyota Recommended Repair Procedures offer two key benefits. First, estimators can reduce the time required to write a collision estimate by offering the ability to access a preconfigured list of all the parts and labor associated with a repair, allowing them to keep the information that applies and omit what does not. Second, users can access all Service and Collision Repair Information Bulletins associated with the repair directly from Toyota’s Technical Information System (TIS) during the estimating process, eliminating the need to reference multiple sources thereby speeding the process of restoring a Toyota vehicle to pre-accident condition.

“We are committed to bringing innovations to the market that create efficiency in the overall repair process for both repairers and insurers,” said Sunil Nayak, Senior Director of Product Management. “With Toyota Recommended Repair Procedures, users of Mitchell Estimating can instantly access all the Toyota repair procedures, parts and labor, and technical information, enabling them to quickly write an estimate and repair the vehicle using up-to-date information directly from the manufacturer. This eliminates the need to search out information and helps ensure that the shop has everything they need to repair a Toyota vehicle.”

“The partnership with Mitchell reinforces our goal to ensure consumer confidence,” said Rick Leos, Collision Program Developer, Toyota Motor Sales, U.S.A., Inc. “Mitchell’s expertise in estimating, coupled with Toyota’s quality repair procedures, makes data easily accessible, which benefits customers, repair experts and insurance companies alike.”

Mitchell Estimating combines industry-leading databases with software technology for appraisers writing estimates on passenger vehicles, as well as light, medium and heavy trucks, motorcycles, recreational vehicles and boats.

Toyota Recommended Repair Procedures is now included in Mitchell Estimating, also known as UltraMate, to all customers with an active subscription. To learn more about Toyota Recommended Repair Procedures, visit

About Mitchell
Mitchell International, Inc. is uniquely positioned to simplify, enhance and accelerate claims handling processes across the P&C industry through deep workflow solutions that include unparalleled access to data, advanced analytics and decision support tools. Our expert workflow and adjusting solutions advance the claims management process by enabling automotive physical damage, bodily injury and workers' compensation clients to process claims more accurately, consistently, and cost-effectively.

Mitchell's solutions provide an expert level of decision support and connectivity within the claims organization and with industry partners to achieve optimal outcomes. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure enables tens of millions of electronic transactions to be processed each month for over 300 insurance companies, including the majority of the top 25 insurance carriers, and over 30,000 collision repair facilities. With an expanding global footprint, Mitchell products are currently utilized in the Americas, Europe and Asia. Mitchell is headquartered in San Diego, California, and has approximately 2,000 employees. For more information, please visit

About Toyota
Toyota (NYSE: TM), the world's top automaker and creator of the Prius, is committed to building vehicles for the way people live through our Toyota, Lexus and Scion brands. Over the past 50 years, we’ve built more than 25 million cars and trucks in North America, where we operate 14 manufacturing plants (10 in the U.S.) and directly employ more than 40,000 people (more than 32,000 in the U.S.). Our 1,800 North American dealerships (1,500 in the U.S.) sold more than 2.67 million cars and trucks (more than 2.35 million in the U.S.) in 2014 – and about 80 percent of all Toyota vehicles sold over the past 20 years are still on the road today.

Toyota partners with philanthropic organizations across the country, with a focus on education, safety and the environment. As part of this commitment, we share the company’s extensive know-how garnered from building great cars and trucks to help community organizations and other nonprofits expand their ability to do good. For more information about Toyota, visit

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