Improved Mobile Workflow Now Allows Shops to More Easily Manage Repair Processes to Increase Shop Productivity
A leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today released the latest version of the RepairCenter™ Mobile app, which enables collision repair facilities to manage various aspects of their workflow from a mobile device. The new RepairCenter Mobile app adds flexibility on-the-go and incorporates cutting-edge solutions that improve workflow and internal processes.
With the RepairCenter Mobile app users can now capture and upload photos, send repair status updates and create new customer opportunities at the vehicle. This eliminates the need to re-enter information back at the shop and eases the hassle of carrying bulky paper or a laptop, which improves both the employee and customer process. With the new Production Management feature, staff have the ability to update and view the status and location of any in-process repair right from a mobile device to keep track of all activities during the entire process.
“As competition among repairers grows, adoption of mobile technology is quickly becoming a means of differentiation with the added benefit of increasing productivity within the shop,” said Brian Elmi, Director of Product Management at Mitchell. “RepairCenter Mobile streamlines operations eliminating many outdated and time consuming processes making shops efficient, and customers happy, which can turn into increased profits.”
RepairCenter Mobile is fully compatible with RepairCenter and is available for iOS devices.
To learn more about Mitchell’s RepairCenter Mobile update, please visit http://www.mitchell.com/rcmobile.
Mitchell is uniquely positioned to simplify, enhance and accelerate claims handling processes across the P&C industry through deep workflow solutions that include unparalleled access to data, advanced analytics and decision support tools. Our expert workflow and adjusting solutions advance the claims management process by enabling automotive physical damage, bodily injury and workers' compensation clients to process claims more accurately, consistently, and cost-effectively.
Mitchell's solutions provide an expert level of decision support and connectivity within the claims organization and with industry partners to achieve optimal outcomes. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure enables tens of millions of electronic transactions to be processed each month for over 300 insurance companies, including the majority of the top 25 insurance carriers, and over 30,000 collision repair facilities. With an expanding global footprint, Mitchell products are currently utilized in the Americas, Europe and Asia. Mitchell is headquartered in San Diego, California, and has 2,000 employees. For more information, please visit www.mitchell.com.