Auto Repair Estimating Software: The Most Important Tool in Your Shop

Read any good OEM and aftermarket updates lately? Staying on top of paint codes? Up to speed on recycled parts? Know how long it takes to repair the rear end of a 2000 Isuzu Trooper? Even if you are the best-informed collision repair estimator in the world, odds are the rest of the folks in your shop fall a little short of perfection. 

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Posted in: Blogs, Collision Repair Management

Mitchell Announces RepairCenter™ Digital Marketing

Enhances social media integration and improves customer interactions by streamlining marketing process for repair shops

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Posted in: Press Releases, Collision Repair Management

Ford Sets Q4/14 Launch for New Aluminum Frame F-150

The launch of the new Ford F-150 is scheduled for Q4 2014, rather than the traditional August release date. Eventually, the new F-150 will be produced in two plants; but initially, one plant will be converted to the new platform and the other existing truck plant will continue to produce the steel F-150 as a value edition for fleets.

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Posted in: Blogs, Collision Repair Management

Three Reasons Why You Should Use Social Media to Market Your Auto Repair Shop

Ten years ago most of us had never heard the term “social media” let alone thought of using it as a marketing channel. Today social media is an integral part of many people’s daily lives -- and many of those people are your customers and prospects.

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Posted in: Blogs, Collision Repair Management

What and Why is Sales and Marketing Automation Important to Auto Body Shops?

Today, the most widely used online sales and marketing tool being used by auto body and repair shops today is a company website. A few shops are also using social media, email, text, search advertising and mobile apps as well.

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Posted in: Blogs, Collision Repair Management

Who wins when negotiating a claims settlement?  Here’s how to make sure it’s you

What truly defines a win when negotiating a claim settlement? One could argue that it is accurate outcomes. We win our negotiations by paying exactly what we owe; no more and no less.

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Posted in: Auto Casualty Claims Processing

Data Analytics

Discover how data analytics can be a competitive advantage for auto casualty insurers.

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Posted in: Videos, Auto Casualty Claims Processing

6 Strategies to Manage Claims Litigation

By Melissa Hillebrand (interview with Christopher Tidball) | September 1, 2014

A recent report from the Ward Group identified that while claims litigation frequency has declined, the cost and expense per case has increased. A successful litigation program has to balance how best to spend defense costs while minimizing settlement payouts.

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Posted in: Articles, Auto Casualty Claims Processing

3 Customer Focused Ways to Increase Your Shop's Sales By $50,000 in 2014

How do you plan to increase your shop's sales next year? In this email I am going to show you how a shop with $1.5 million in annual sales can increase its sales by $50,000 in 2014.

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Posted in: Blogs, Collision Repair Management

Improving Claims Management With Advanced Integration

Advanced integration is a large, complex process that involves core claims management systems and expert point solutions. Core claim systems and expert point solutions historically have been loosely integrated…

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Posted in: Auto Casualty Claims Processing, Workers' Compensation Management

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