Collision Repair Management

Alex Sun and Mitchell Are Making & Defining Collision Industry News
Mitchell President and CEO Alex Sun was recently interviewed by a pair of popular publications in our industry. Read More

Posted in: Blogs, Collision Repair Management

Q1 2016 ITR Live Recap: The High Cost of High Tech
We are proud to present the current quarter’s Mitchell Industry Trends Report live, right to your computer, via a live webinar!
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Posted in: Blogs, Collision Repair Management

Estimating is Easy Now for Gulf Coast Firm
For roughly five months, Oscar Pineda, independent adjuster and owner of Houston-based Gulf Coast Estimatics has used Mitchell Estimating, also known as UltraMate, to manage estimates for various insurance companies. Read More

Posted in: Blogs, Collision Repair Management

Close Up: Meet the Mitchell Editorial Team, Jerry Gastineau
We’ve saved the best for last in our six-part series, ending with Manager, Technical Writing, Jerry Gastineau. Jerry is passionate about the shared goal of the editorial team, which is creating the most accurate data, so that our users can fix cars correctly.  Read More

Posted in: Blogs, Collision Repair Management

Close Up: Meet the Mitchell Editorial Team, Mike May
Mike has seen a lot of change at Mitchell since he started 25 years ago. The way Mitchell delivers its products has changed; however one thing hasn’t, customers still need accurate data so they can complete the job on budget, safely and on time. Read More

Posted in: Blogs, Collision Repair Management

Close Up: Meet the Mitchell Editorial Team, Greg MacLean
As a former body man, Greg knows first-hand how important it is to have accurate estimating data. Read more about how he helps develop data for Mitchell, and the personal satisfaction he gets helping shops fix vehicles correctly. Read More

Posted in: Blogs, Collision Repair Management

30 Years of Collaboration and Still Going Strong
Industry veteran and BMW Certified Collision Repair Center Manager for Nick Alexander Imports, Mike Gregorian, tells us in his own words why Mitchell's expertise in the industry is still an invaluable asset to his business. Read More

Posted in: Blogs, Collision Repair Management

1 Simple Step to Raise your CSI Score
In a collision repair shop, the customer service experience you deliver is just as important as the parts you use or the top-notch technicians you employ. Read More

Posted in: Blogs, Collision Repair Management

Shop Tip of the Week: Scheduling Vehicles
Most shops use the total hours worked on the vehicle divided by the touch time promised to the carrier, which allows them to figure out how long a vehicle should be at their collision center.  Read More

Posted in: Blogs, Collision Repair Management

Good Estimates: Your Blueprint to Profits

An estimate is so much more than a price-to-fix quote. It’s a blueprint for the entire repair process, the key to customer satisfaction, and vital to your relationship with insurers.

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Posted in: Blogs, Collision Claims Management, Collision Repair Management

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