Building a Strong Culture is a Conscious Decision
Culture isn’t accidental. It takes a conscious commitment from leadership across the company to decide what they want the company experience to be and deliberate action to drive it into all aspects of the business—including the employee and customer experience. Read More

Posted in: Blogs, Corporate

Workplace Wearables Bode Well for Worker’s Compensation
According to the Application Resource Center, 1 in 6 Americans currently own a wearable device.
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Posted in: Blogs, Corporate

Uber takes a step toward the cloud. Dropbox takes a step back. Both are headed in the same direction.
IDC predicts that more than 80 percent of enterprise IT organizations will commit to hybrid cloud architectures by 2017.
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Posted in: Blogs, Corporate

Digital Consumer Experiences Are Changing the Insurance Industry and That’s a Good Thing
Today, the average consumer owns 3.64 connected devices, and this hyper connectivity has changed the way people interact and communicate with each other. Read More

Posted in: Blogs, Corporate

Settling In—A Q-and-A with Mitchell’s General Manager of Auto Physical Damage, Debbie Day
Seven weeks into her new role as the Auto Physical Damage (APD) General Manager here at Mitchell International, Debbie Day brings a fresh approach and big plans for continuing to empower better outcomes for our customers. Read More

Posted in: Blogs, Corporate, Collision Claims Management, Collision Repair Management

The CDC and P&C: New Opioid Guidelines a Powerful Step in the Right Direction
The Centers for Disease Control (CDC) newly established guidelines for the prescribing of opioids for chronic pain. Read More

Posted in: Blogs, Corporate, Pharmacy Solutions

Transitioning to the Cloud—Inevitable, Not Easy
According to IDC, by 2020, people will stop referring to the cloud as public and private, and sometime thereafter, it will stop being called the cloud at all—it will simply be the “way business is done and IT is provisioned.” Read More

Posted in: Blogs, Corporate

Welcome to the new!

We’re excited to announce the launch of our newly designed Web site, which went live on Friday May 8th and is located at the same address:

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Posted in: Blogs, Corporate, Collision Repair Management

Creating flow in customer service though lean principles and self-organizing teams
The Repair Customer Relationship Group has gone through a major growth journey over the past two and a half years. Much cheese was moved, many new processes were introduced, and much of that was not comfortable, but the result of the transformation is a high performing team who are engaged and invested in continuous improvement. Read More

Posted in: Blogs, Corporate

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