President Declares Opioid Crisis a National Public Health Emergency
On October 26, 2017, President Trump issued a memo instructing the acting Health and Human Services Secretary, Eric Hargan, to declare the opioid crisis a national public health emergency. Read More

Posted in: Articles, Workers' Compensation Management, Pharmacy Solutions

Mitchell Releases P&C Industry’s First Artificial Intelligence-Enabled Claim Review Solution – Mitchell WorkCenter™ Assisted Review

Offering an integrated workflow solution that uses artificial intelligence and machine learning technology to help insurance companies improve the collision claim estimate review process.

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Posted in: Press Releases, Articles, Corporate, Collision Claims Management

5 Ways to Use Visual Reporting Effectively to Improve Claim Outcomes
Insurance carriers who aren’t looking at visual performance reports on a regular basis could be missing out on major opportunities to improve their operations and to move towards more standardized and efficient processes. Read More

Posted in: Articles, Casualty Solutions, Third Party Auto Casualty Claims Processing, First Party Auto Casualty Claims Processing

Three Ways Workers’ Comp Insurers Will Harness Technology to Deliver Better Outcomes in 2017

Technology is transforming the way we live, work and play—and the workers’ compensation industry is no exception. As an industry, we are beginning to understand how to harness technology and look at big data sets in very specific ways that allow us to solve complex problems. Here are three ways that I anticipate workers’ compensation insurers will leverage technology and data in 2017 to help them make more informed decisions around claims and deliver better outcomes to their customers.

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Posted in: Articles, Workers' Compensation Management, Latest News & Updates, Casualty Solutions, Pharmacy Solutions

PBM Challenges in Navigating Drug Therapy Issues—Integration Provides Insight

When an employee is injured on the job, it is the beginning of a journey, and it’s not a vacation. Numerous decisions will be made that impact the destination of that journey. Opioid therapy for the treatment of pain is one of the most critical decisions made on the path to recovery. When chosen wisely, they can help an injured worker recover as completely as possible as soon as possible without impacting their long-term health. When poor decisions are made, the results can be disastrous.

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Posted in: Articles, Workers' Compensation Management, Latest News & Updates, Pharmacy Solutions

WEDI Honors Health IT Industry Leaders through Annual Awards
WEDI, the nation’s leading authority on the use of health IT to create efficiencies in healthcare information exchange, announced the winners of its annual awards program during WEDI-Con 2016 in Reston, Virginia on Tuesday, November 8. Read More

Posted in: Articles, Collision Claims Management, Auto Casualty Claims Processing, In The News, Casualty Solutions

Enhance the Consumer Experience through Self-Service Solutions
As the vehicle insurance claim industry shifts away from the traditional staff-estimating model to more nontraditional and streamlined channels, there will be new opportunities to enhance the consumer experience. Read More

Posted in: Articles, Collision Claims Management

Patents at Center of Audatex Lawsuit Against Mitchell Ruled Invalid
U.S. Patent and Trademark Office Board rules business processes covering total loss valuations that were at the heart of 2012 patent infringement lawsuit are not patentable.
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Posted in: Articles, Corporate, Auto Casualty Claims Processing

Driving consistency in claims outcomes
As I speak with claims executives at various insurance companies, their concerns are often quite similar and generally revolve around the lack of organizational consistency. Read More

Posted in: Articles, Auto Casualty Claims Processing

Business Coaching and Today's Auto Body Shop Operator
In 2013, FenderBender debuted its initial “How I Work” survey. The reason? To get under the hood of our challenging industry, and really take a closer look at all the aspects that help auto body shop operators succeed today. Read More

Posted in: Articles, Collision Repair Management

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