Over the past year, the workers’ compensation industry has rapidly accelerated its adoption of technology, from telemedicine to electronic payments. To learn just how much the industry’s use of technology shifted during the COVID-19 pandemic, Mitchell surveyed 100 industry professionals as a part of our annual workers’ comp survey. Watch the on-demand webinar to find out the results of the survey and how they compare to responses in a similar survey we conducted in 2020 prior to the start of the pandemic. Mitchell technology experts Shahin Hatamian and Rebecca Morgan also share opportunity areas for claims organizations to increase technology usage in different parts of their workflows and will outline how the changes over the past year will affect the industry for years to come.
Key Points Discussed:
- The industry’s use of technology and how it’s changed since the start of the COVID-19 pandemic.
- Popular and potential applications of technologies in the workers’ compensation claims process.
- Major drivers of technology adoption in the industry today.
- Technologies that are predicted to have the biggest influence on the industry in the next 5-10 years.
The Future of Technology in Workers’ Comp | Watch Now >