June 8, 2020 Auto Physical Damage

Average Length of Rental for Repairable Vehicles: Q1 2020

<p><em>The quarterly LOR summary is produced by Greg Horn, Chief Innovation Officer for PartsTrader. Length of Rental Data provided by <a href="https://www.enterpriseholdings.com/en/index.html" rel="noopener noreferrer" style="color: #00a3dd;" target="_blank">Enterprise</a>. Enterprise provides collision repair facilities with free cycle time reporting with market comparisons, free text/email capability to update their customers on vehicle repair status, and online reservations.</em></p>

The quarterly LOR summary is produced by Greg Horn, Chief Innovation Officer for PartsTrader. Length of Rental Data provided by Enterprise. Enterprise provides collision repair facilities with free cycle time reporting with market comparisons, free text/email capability to update their customers on vehicle repair status, and online reservations. More information is available at armsautosuite.com or by contacting Dan Friedman at Daniel.Friedman@ehi.com. U.S. Length of Rental by State

Data excludes total losses.

 

U.S. Length of Rental—Q1 2020

Average Length of Rental (LOR) for Q1 2020 in the U.S. was 13.2 days, showing an increase of 0.4 days compared to the same quarter in 2019. A total of nine states had lower average rental lengths compared to Q1 2019, including some that experienced significantly more snowfall this year than last. Rental lengths in the south increased significantly compared to the same quarter in 2019, with Texas, Georgia and Mississippi all above 14 days. US Industry Avg Length of Rental

Data excludes total losses.
Rental lengths in the south increased significantly compared to the same quarter in 2019, with Texas, Georgia and Mississippi all above 14 days.

In the U.S. as well as Canada, there is a significant difference between “average” and “best-in-class” results. Collision centers that invest in an effective scheduling strategy, extensive employee training and proper utilization of the ARMS® Auto suite of products should expect to outperform their market average. Average Billed Days for US by Region Average Billed Days for US by Region Average Billed Days for US by Region

Data excludes total losses.

Province Avg Billed Days for Canada

Data excludes total losses.

 

Canada Length of Rental—Q1 2020

Canada’s Length of Rental (LOR) for Q1 2020 was 12.7 days. Six of the ten provinces saw lower rental days compared to the same quarter in 2019. Newfoundland and Labrador saw the largest increase in LOR compared to Q1 2019 which was related to the January Blizzard, rising 1.7 days on average. Saskatchewan experienced the largest decrease compared to Q1 2019, falling 1.9 days on average. The net for Q1 2020 for all recorded Canadian provinces is that overall LOR was down 0.6 of a day compared to Q1 2019’s average of 13.3 days.

The net for Q1 2020 for all recorded Canadian provinces is that overall LOR was down 0.6 of a day compared to Q1 2019’s average of 13.3 days.

In the U.S. as well as Canada, there is a significant difference between “average” and “best-in-class” results. Collision centers that invest in an effective scheduling strategy, extensive employee training and proper utilization of the ARMS® Auto suite of products should expect to outperform their market average. Canada Average Length of Rental by Province

Data excludes total losses and the private carrier provinces of BC, Manitoba and Saskatchewan.
 
 
 
 
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