Secure Gateway

OEM approved solutions to vehicle security access requirements

Mitchell MD-200/350 are FCA-approved for secure access to unlock the Secure Gateway Module (SGW) found in late model vehicles—seamlessly and within seconds.

What is Secure Gateway Module (SGW) and what is impacted?

  • More OEMs are implementing security measures on newer vehicle models to protect the vehicle’s communication networks from potential cyber-attack exposure and hacking
  • Starting with most 2018 models, FCA implemented a Secure Gateway Module (SGW), similar to a “firewall”, to protect the vehicle network
  • Only certified diagnostic tools with Wi-Fi access are compliant to properly unlock the gateway’s tester authentication process to perform these diagnostic functions
  • Functions requiring SGW unlock:
    • Clearing DTCs
    • All bi-directional functions (calibrations, relearns, actuations and adjustments)

What are the requirements to access SGW-equipped vehicles?

Unlocking FCA Secure Gateway Module-protected vehicles with Mitchell MD-200/350 requires 2 steps:

  1. AutoAuth Account Set-up:
    • Complete a one-time account setup and tool registration with AutoAuth
  2. Mitchell MD-200/350 Tool Requirements:
    • Update to the version 4.0 or higher software, connected to Wi-Fi and enter AutoAuth credentials when prompted on tool

Get set up with AutoAuth

Shop Owners

  1. Create AutoAuth user account (free)
  2. Create your shop account
    • Annual fee applies
  3. Add techs as users to shop account
    • The first six users, including the shop owner, are included with the standard fee. Add up to 100 additional users for a minimal fee.
  4. Add up to 100 scan tools

 

Technicians

  1. Create AutoAuth user account (free)
  2. Provide your username to the shop owner to be added to the shop account
  3. Add techs as users to shop account
    • The first six users, including the shop owner, are included with the standard fee. Add up to 100 additional users for a minimal fee.
  4. Add up to 100 scan tools


Any registered user can use any tool within a registered Shop Account. A scan tool serial number can only be assigned to one shop in the AutoAuth system.

 

Mitchell MD-200/350 seamless SGW access

After AutoAuth account is setup, confirm your MD-200/350 tool is updated to the version 4.0 or higher software and connected to WiFi.

  1. Upon ID’ing the vehicle on Mitchell MD-200/350, you will be notified if the vehicle is SGW-equipped.
  2. Functions that requiring unlocking (clearing DTCs, bi-directional functions) will prompt for AutoAuth username and password.
  3. Upon entering a valid username and password, select “Continue”.
  4. Your credentials and Mitchell Diagnostics unit are now authenticated online, and ready to unlock the SGW!

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