Operations & Infrastructure

Technology and connectivity you can count on

Technology You Can Count On

More than 300 claims payers and over 30,000 repair centers trust Mitchell to annually process and support over 500 million transactions and mission critical systems  to run their business.  Hundreds of Mitchell employees are dedicated to ensuring thousands of servers, storage arrays, and data centers are secure and available to our clients 24 hours a day/ 365 days a year. Mitchell’s technology teams also ensure seamless and secure integrations with our clients’ systems, implementing over 100+ integrations per year while supporting all P&C standards and communication protocols.

Industry-Leading Infrastructure

We operate our own data centers in the U.S., Canada, and Europe, so we understand first-hand how important it is to have confidence in your technology provider. That’s why we’ve partnered with some of the top names is technology—Microsoft, Oracle, Red Hat, and Tableau to name a few—to provide the infrastructure that powers our industry-leading software products and solutions.

A Cycle of Continuous Improvement

We subscribe to a DevOps approach to getting top-quality solutions into your hands as quickly and efficiently as possible. As an early adopter of Lean/Agile, we are able to rapidly respond to changing market trends and business conditions. These Lean/Agile processes—now so deeply entrenched that we serve as a model both within and outside our industry—have transformed the way our Company innovates. 

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