Contact Us

Auto Claims Dispatch Assignment Solution

Flexible, configurable tools designed for your auto physical damage insurance claims workflow

Few field appraisal organizations can accommodate a one-size-fits-all approach to the dispatch process. WorkCenter™ Dispatch creates the workflow connections you want based on your business standards. Our innovative assignment and resource allocation tools can schedule and match each claims assignment to its most efficient resource. The result? Reduced cycle times and improved customer experience throughout the claims process.

WorkCenter Dispatch helps you:

  • Reduce cycle time with less time-consuming paperwork and pre-day planning.
  • Send assignments to the appropriate appraiser quick and efficiently, avoiding rework.
  • Determine the most appropriate resource to handle the claim based on your criteria (i.e. total loss claim).
  • Accommodate various workflows ranging from regional differences to catastrophe situations.

Simplified Communication Based On Your Needs

You can organize task assignments and appraisal resources using set criteria provided by WorkCenter Dispatch. The dispatcher can then schedule and map the most efficient routes using flexible scheduling methods based on outstanding assignments, available appraisers, and designated business constraints. Field appraisers can view their schedule conveniently online, through their smartphone, or on their GPS supported device.

Claims Triage

Improve decision-making
at First Notice of Loss (FNOL)

Read More ▶

Assignment

Customizable solutions to
schedule an assignment

Read More ▶

Intelligent Field Dispatch

Dispatching tool to schedule
and map the most efficient routes

Read More ▶

Press

Mitchell Issues Second Quarter 2017 Industry Trends Report

Latest report looks at how the insurance industry is using artificial intelligence, the impact of scanning and diagnostics for aut...

Read More

Articles

Readily Accessible Compliance-Based Content

As more regulatory guidelines are applied, managing large quantities of information has proven to be very challenging.

Read More

Terms of Use | Privacy Practices | Copyright & Usage | [+} Report a Problem
© 2017 Mitchell International, Inc. All Rights Reserved.
By accessing Mitchell.com, each user agrees that they have read and agreed to be bound by the
Terms and Conditions governing Mitchell.com and Privacy Policies governing Mitchell.com.