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RepairCenter Customer Engagement Tools

Powerful tools to keep you connected to your customers

We know how important your customers are to you. You work hard to turn a stressful and frustrating event into a great collision repair experience. Mitchell RepairCenter™ Customer Engagement Tools deliver fast, accurate and impartial customer satisfaction results. Quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.

Mitchell Customer Engagement Tools

RepairCenter's Customer Engagement Tools will help you:

  • Improve customer communications
    Understand, meet and exceed customer expectations
  • Increase customer loyalty and profitability
    Gain repeat business and referrals that lead to business growth
  • Identify areas of improvement
    Use what you learn to motivate employees and achieve performance goals
  • Enhance business relationships
    Document customer satisfaction and improve shop-insurance company interactions
Survey Reports

Survey Reporting

Actionable data
from customer feedback

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Press

Mitchell Issues First Quarter 2017 Industry Trends Report

Latest report shares insight from five hot P&C industry topics, the impact of special materials on estimating and repairing, a...

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Find out who won!


Collision Industry Blog

Computer Vision—from Diagnosing Cancer to Transforming the Claims Process

From the day Watson beat Ken Jennings at Jeopardy, artificial intelligence (AI) has captured our collective imagination.

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