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RepairCenter Customer Engagement Tools

Powerful tools to keep you connected to your customers

We know how important your customers are to you. You work hard to turn a stressful and frustrating event into a great collision repair experience. Mitchell RepairCenter™ Customer Engagement Tools deliver fast, accurate and impartial customer satisfaction results. Quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.

Mitchell Customer Engagement Tools

RepairCenter's Customer Engagement Tools will help you:

  • Improve customer communications
    Understand, meet and exceed customer expectations
  • Increase customer loyalty and profitability
    Gain repeat business and referrals that lead to business growth
  • Identify areas of improvement
    Use what you learn to motivate employees and achieve performance goals
  • Enhance business relationships
    Document customer satisfaction and improve shop-insurance company interactions
Survey Reports

Survey Reporting

Actionable data
from customer feedback

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Press

Mitchell's 2016 Property & Casualty Conference Attracts Industry Leaders From Auto Casualty, Auto Physical Damage and Workers' Compensation Claims Markets

The gathering of experts in auto physical damage, auto casualty and workers’ compensation insurance claims served as a platf...

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Find out who won!


Collision Industry Blog

Mitchell Goes “Back to School” with Uniform Donation

In October, we had the privilege to give back to future members of the Collision Repair Industry through a partnership with the Co...

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