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RepairCenter Customer Engagement Tools

Powerful tools to keep you connected to your customers

We know how important your customers are to you. You work hard to turn a stressful and frustrating event into a great collision repair experience. Mitchell RepairCenter™ Customer Engagement Tools deliver fast, accurate and impartial customer satisfaction results. Quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.

Mitchell Customer Engagement Tools

RepairCenter's Customer Engagement Tools will help you:

  • Improve customer communications
    Understand, meet and exceed customer expectations
  • Increase customer loyalty and profitability
    Gain repeat business and referrals that lead to business growth
  • Identify areas of improvement
    Use what you learn to motivate employees and achieve performance goals
  • Enhance business relationships
    Document customer satisfaction and improve shop-insurance company interactions
Survey Reports

Survey Reporting

Actionable data
from customer feedback

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Press

Mitchell Issues Third Quarter 2017 Industry Trends Report

The latest report examines how augmented reality and artificial intelligence are changing the industry, the impact of smart techno...

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Find out who won!



Collision Industry Blog

Taking a Position on Pre- and Post-Repair Vehicle Scanning

As vehicle complexity has increased exponentially in the last decade, collision repair diagnostics has taken center stage in the c...

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