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RepairCenter Customer Engagement Tools

Powerful tools to keep you connected to your customers

We know how important your customers are to you. You work hard to turn a stressful and frustrating event into a great collision repair experience. Mitchell RepairCenter™ Customer Engagement Tools deliver fast, accurate and impartial customer satisfaction results. Quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.

RepairCenter's Customer Engagement Tools will help you:

  • Improve customer communications
    Understand, meet and exceed customer expectations
  • Increase customer loyalty and profitability
    Gain repeat business and referrals that lead to business growth
  • Identify areas of improvement
    Use what you learn to motivate employees and achieve performance goals
  • Enhance business relationships
    Document customer satisfaction and improve shop-insurance company interactions
Reputation Manager

Reputation Manager

Manage your
online reputation

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Survey Reports

Survey Reporting

Actionable data
from customer feedback

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Mitchell International Concludes its 2015 Mitchell Roadshow

Mitchell’s RepairCenter solution is built with the flexibility to configure and select functionality that can be customized ...

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Find out who won!

Collision Industry Blog

Pain-Free Total Loss is Here Today

Luckily, technology can lessen the pain by streamlining the process for a measurably better customer experience.

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