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Service Operations

Choose individual service offerings or sign-up for a complete turnkey, outsourced solution

Service Center

Let Mitchell's experienced team of professionals go to work on processing your bills and documents. Mitchell Service Operations is the best answer to the challenging question of how to better use your time and resources. Our team lets you focus on your core competencies by providing targeted expertise, such as accurate data capture into DecisionPointWe can take care of the end-to-end process from mailroom to bill processing for both first party and third party claims operations. We can even assist you with overflow support for peak periods. Our flexible implementation models allow for customizable workflows. Using our industry-leading core bill review technology, our expert staff will ensure quick turnaround and maximum value to your business.

We currently provide the following services:

  • Incoming mailroom
  • Demand package sorting
  • Bill data acquisition
  • Document classification
  • Exception handling
  • Certified Second-level Code Review
  • Coordination of Medical Benefits
  • Quality Assurance

Press

Mitchell's 2016 Property & Casualty Conference Attracts Industry Leaders From Auto Casualty, Auto Physical Damage and Workers' Compensation Claims Markets

The gathering of experts in auto physical damage, auto casualty and workers’ compensation insurance claims served as a platf...

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Articles

Patents at Center of Audatex Lawsuit Against Mitchell Ruled Invalid

U.S. Patent and Trademark Office Board rules business processes covering total loss valuations that were at the heart of 2012 pate...

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Videos

ICD-10 4 Cornerstones for your future

Mitchell Auto Casualty Solutions gives insight into the evolving issue of ICD-10 and suggestions for communicating with partners a...

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