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Mobile Search Overtakes the Desktop/Laptop

—June 11, 2015
Mobile Search Overtakes the Desktop/Laptop

According to BIA/Kelsey research, more than 81.8 billion U.S. local search queries will be performed via a mobile device in 2015, this number is up 23.0% over 2014.

At the same time desktop local search volume is expected to drop this year from 65.6 billion to 64.6 billion.

Local search BIA/Kelsey estimates that by 2019, the number of U.S. local searches through mobile devices will reach 141.9 billion, vs. 62.3 billion for desktops.

Mary Meeker, from Kleiner, Perkins, Caufield, and Beyers, shows how adults now spend more than 51% of their day viewing digital media from mobile devices in her slide below.

What does this mean for auto body and repair shops?

If you're an auto body repair shop owner or manager, what does the increase in mobile search queries and usage mean for you?

  • A mobile website is a basic requirement.
  • A shop's Google My Business page needs to be up to date, correct and complete.
  • Every shop needs a Facebook page – there are more than 1.2 BILLION mobile Facebook users
  • All auto body and repair shops should consider a mobile app for their business. A mobile app allows a shop to own real estate on the consumer's smart phone and makes it easy for the consumer to contact the shop, request appointments, and get directions and more.

Our Digital Marketing Platform: Mitchell's Complete Solution

time spentOur Digital Marketing platform combines several marketing tools into one simple area, instantly transforming the complex world of marketing into a very simple process, and helping you to grow your business. The platform includes: Customizable Email Templates, Automated Unsold Estimate Follow Up, Automated Loyalty Campaigns, Social Media Monitoring, Online Reviews and 5-star Ratings, Referral Tracking and eCoupons, Mobile Website and Smart Phone App, Appointment Scheduler, Customer (CRM) Database.

To learn more, check out some other blog posts about using mobile technology in the collision repair industry:

  • Boost Your Body Shop Business with RepairCenter Mobile
  • Using Video to Sell and Service Customers
  • 5 Local Online Search Tactics All Shops (That Care About Consumers) Must Employ in 2015


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