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Effectively Playing the “Blame Game”

By Christopher Tidball, Senior Director,
Casualty Solutions Consultant, Mitchell

There are varying degrees of complexity among claims, but at the end of the day, certain basic fundamentals apply to everything from car crashes to toxic torts. The key to driving the right outcomes is to provide adjusters with ample knowledge, tools and time to conduct a proper investigation and negotiate an accurate outcome.

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Posted in: Articles, Auto Casualty Claims Processing

Inflationary Trends of Parts Prices Over 10 Years
Mitchell has compiled a 10-year-long industry review of inflationary trends in parts prices and its impact on severity. For this 2003 – 2012 review, we selected the 20 most frequently-replaced collision parts and performed some significant number crunching. Read More

Posted in: Blogs, Collision Repair Management

Claimant Dashboard

Claimant Dashboard—provides adjusters with a claim-level view of the medical treatment performed, enabling them to proactively manage utilization, fight buildup, and identify potential fraud.

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Posted in: Videos, Auto Casualty Claims Processing

Mitchell Advances Medical Bill Review Capabilities  With SmartAdvisor™ 6.0

Workers’ compensation claims management solutions suite now features innovative compliance, cost containment and business intelligence features

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Posted in: Press Releases, Workers' Compensation Management

White Paper—New York Fee Schedule Analysis for the Industry

An impact analysis of the New York Automobile Medical Fee schedule update of December 1, 2010 on the New York automobile insurance industry was completed by Mitchell ClaimsLab.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

Mitchell NHQ Negotiation Services Selected by Coventry Workers’ Comp Services to Deliver  Out-of-Network Cost Savings

Relationship enables Coventry to provide higher levels of efficient, cost-effective and service-sensitive claims handling to its customers

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Posted in: Press Releases, Workers' Compensation Management

Mitchell Opens Technical Research Center to Address Next-Generation Automotive Industry Needs

Innovative center compiles comprehensive database for car ecosystem; collects vehicle dimension data for collision repair shops

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Posted in: Press Releases, Collision Repair Management

Mitchell Recognizes Top Shops for Customer Satisfaction with 11th Annual AutocheX Premier Achiever Awards

Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty Claims and Collision Repair industries, announced today the recipients of the 11th annual AutocheX™ Premier Achiever Awards, recognizing auto body repair shops throughout the U.S. and Canada for their exceptional achievements in customer service and satisfaction.

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Posted in: Press Releases, Collision Repair Management

Claimant Treatment Guide

Claimant Treatment Guide (CTG)—a fully integrated Decision Point® module—completely automates the application of managed care decision-making in the handling of automobile first party bodily injury claims. The webinar will also highlight the CTG Ledger – a new feature that provides adjusters the ability to quickly view the impact of a pre-cert on a bill so that the adjuster can easily assess the impact of CTG over all of the claimant’s bills.

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Posted in: Videos, Auto Casualty Claims Processing

Personalization Considerations for the Inbound Marketer

Have you ever thought of personalizing the experience of your website to attract leads and potential buyers based on certain demographics, personas or other visitor-specific information? While tailoring marketing content based on your target audience appears to be the right thing to do to improve experience overall and facilitate better conversions on your site, it needs to be done carefully and not prematurely.

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Posted in: Blogs, Collision Repair Management

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