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The Future of Claims: No-Touch Handling

By Christopher Tidball, Senior Director,
Casualty Solutions Consultant, Mitchell

By Keith Peterson, Ph.D., Vice President, 
Advanced Analytics and Consulting, Auto Casualty Solutions, Mitchell

Welcome to the world of no-touch claims handling. Imagine the scenario of being involved in an accident, snapping photos of the damage with your smart phone, submitting them to an insurance carrier portal, and then receiving electronic payment within minutes. This may very well be the future of insurance claims.

According to National Highway Traffic Safety Administration (NHTSA), there were 5.4 million car crashes in the United States in 2011. Fatalities totaled 32,885—the lowest in 62 years. Preliminary figures for the first three months of 2013 point to the ongoing trend in traffic-related deaths. Based on statistical projections it released last month, NHTSA anticipates a 4-percent decrease—or 7,200 deaths comparted to 7,530 reported last year. Although fatalities rose in 2012, they declined by about 26 percent from 2005 to 2011, NHTSA adds.

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Posted in: Articles, Auto Casualty Claims Processing

A New Twist on Claims Outsourcing

Outsourcing has been a part of the insurance industry for about a decade. When people in claims hear the word it conjures up images of overseas call centers and image scanning.

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Posted in: Blogs, Collision Claims Management, Collision Repair Management

Measuring content marketing through the lens of the Sales funnel

We have heard over and over at industry conferences like Search Engine Strategies, that content marketing is probably one of the single most important aspects of marketing nowadays.

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Posted in: Blogs, Collision Repair Management

Mitchell Improves Shop Workflow with New  RepairCenter ToolStore Add-Ons

Latest updates offer better functionality and seamless parts processing with third party services in RepairCenter

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Posted in: Press Releases, Collision Repair Management

Articles  Auto Physical Damage    Ford Sets Q4/14 Launch for New Aluminum Frame F-150  By Greg Horn, Vice President, Industry Relations, Mitchell  The launch of the new Ford F-150 is scheduled for Q4 2014, rather than the traditional August release date.

Five Components of An Effective Monitoring Program
By Christopher Tidball, Senior Director,
Casualty Solutions Consultant, Mitchell
By Keith Peterson, Ph.D., Vice President, 
Advanced Analytics and Consulting, Auto Casualty Solutions, Mitchell

We have heard the terms before: pill mills, oxy, perc, and other such slang for opioid drugs and their distributors. Each year, opioids kill more people than cocaine and heroin combined. In fact, nearly three out of four drug overdoses are caused by prescription pain killers, also called "opioid pain relievers."

The unprecedented rise in overdose deaths in the United States parallels a 300-percent increase since 1999 in the sale of these strong painkillers. The highly lucrative U.S. market for opioids reached $1.5 billion in 2012, and opioids account for almost 30 percent of all prescription costs in the workers' compensation claims. These opioids are derived from opium poppy, or synthetic versions of it, and used for pain relief. Examples include hydrocodone (Vicodin), oxycodone (OxyContin) and fentanyl (Duragesic), methadone and codeine.

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Posted in: Articles, Auto Casualty Claims Processing

Curbing the Claims-Related Opioid Abuse Epidemic

Five Components of An Effective Monitoring Program
By Christopher Tidball, Senior Director,
Casualty Solutions Consultant, Mitchell
By Keith Peterson, Ph.D., Vice President, 
Advanced Analytics and Consulting, Auto Casualty Solutions, Mitchell

We have heard the terms before: pill mills, oxy, perc, and other such slang for opioid drugs and their distributors. Each year, opioids kill more people than cocaine and heroin combined. In fact, nearly three out of four drug overdoses are caused by prescription pain killers, also called "opioid pain relievers."

The unprecedented rise in overdose deaths in the United States parallels a 300-percent increase since 1999 in the sale of these strong painkillers. The highly lucrative U.S. market for opioids reached $1.5 billion in 2012, and opioids account for almost 30 percent of all prescription costs in the workers' compensation claims. These opioids are derived from opium poppy, or synthetic versions of it, and used for pain relief. Examples include hydrocodone (Vicodin), oxycodone (OxyContin) and fentanyl (Duragesic), methadone and codeine.

>> Read the article

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Posted in: Articles, Auto Casualty Claims Processing

Drive Better Results with Improved Liability Assessment

Improve liability assessment to help determine who’s really at fault for an accident. Gain a better understanding of the steps that you can take to get adjusters to identify and assess comparative negligence more effectively.

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Posted in: Videos, Auto Casualty Claims Processing

Mitchell ClaimsLab™ Releases New York Fee Schedule Analysis Report

New whitepaper explores impact of changing regulations related to New York personal injury claims; uncovers increase in chiropractic treatment and charges

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Posted in: Press Releases, Auto Casualty Claims Processing

Social Media for Body Shops

Did you know that social media has become the new place for “word of mouth”? Did you know that more people are reached online than in person?

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Posted in: Blogs, Collision Repair Management

Mitchell Releases First All-Inclusive Industry Trends Report for Casualty and Auto Physical Damage Industries

Workers’ Compensation market analysis now included, offering complete picture of challenges and tools impacting the growth of the P&C industry

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Posted in: Press Releases, Corporate

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