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Valuable Insurance Customers' Data From ACS Insurance Satisfaction Survey
In late 2015, world-renowned market research firm J.D. Power unveiled its insightful and impactful 2015 U.S. Auto Claims Satisfaction Study (ACS). The study is based on survey responses from 11,469 auto insurance customers who settled a claim within six months prior to completing the survey. Read More

Posted in: Blogs, Collision Repair Management

Business Coaching and Today's Auto Body Shop Operator
In 2013, FenderBender debuted its initial “How I Work” survey. The reason? To get under the hood of our challenging industry, and really take a closer look at all the aspects that help auto body shop operators succeed today. Read More

Posted in: Articles, Collision Repair Management

How a New Perspective Could Mean Bigger Profits

If there were proven ways to increase your chance for greater profitability, would you take action?

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Posted in: Blogs, Collision Repair Management, Latest News & Updates

Mitchell to Acquire Jordan Reses

Mitchell today announced that it has acquired the assets of Jordan Reses, an industry-leading provider of pharmacy benefit management (PBM) services to the automobile casualty and workers compensation markets. This builds on Mitchell's full end-to-end pharmacy solution offered to insurers, third party administrators, self-insured entities, and state funds.

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Posted in: Press Releases, Corporate, Latest News & Updates

Our Top 10 Collision Repair Industry Blog Posts of 2015
Here are the 10 most popular posts for 2015. If you missed any of these, this is your chance to catch up on some useful information to help you grow your business in 2016. Read More

Posted in: Blogs, Collision Repair Management

How to Meet the Challenges of New Materials
As part of their ever-increasing efforts to maximize fuel economy, most major automakers are targeting vehicle weight reductions. Read More

Posted in: Blogs, Collision Repair Management

How to Avoid an ICD-10 Claims Disaster
The increase in codes offered by ICD-10 presents numerous challenges to carriers and providers looking to ensure that payment is received. Read More

Posted in: Blogs, Auto Casualty Claims Processing

ICBC Selects Mitchell International as  Strategic Material Damage Solution Provider
Integration will provide ICBC with a seamless and comprehensive claims solution Read More

Posted in: Press Releases, Collision Claims Management, Latest News & Updates

ICD10monitor's Talk Ten Tuesdays

ICD10monitor's Talk Ten Tuesdays, a national radio news broadcast, featured Michele Hibbert-Iacobacci and Tina Greene on 11/17/15 discussing the latest with ICD-10 and the workers’ compensation and property casualty markets

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Posted in: Articles, Auto Casualty Claims Processing, Workers' Compensation Management

Pain-Free Total Loss is Here Today
Luckily, technology can lessen the pain by streamlining the process for a measurably better customer experience. Read More

Posted in: Blogs, Collision Claims Management, Collision Repair Management

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