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Close Up: Meet the Mitchell Editorial Team, Jerry Gastineau
We’ve saved the best for last in our six-part series, ending with Manager, Technical Writing, Jerry Gastineau. Jerry is passionate about the shared goal of the editorial team, which is creating the most accurate data, so that our users can fix cars correctly.  Read More

Posted in: Blogs, Collision Repair Management

Close Up: Meet the Mitchell Editorial Team, Mike May
Mike has seen a lot of change at Mitchell since he started 25 years ago. The way Mitchell delivers its products has changed; however one thing hasn’t, customers still need accurate data so they can complete the job on budget, safely and on time. Read More

Posted in: Blogs, Collision Repair Management

Mitchell Issues First Quarter 2016 Industry Trends Report

Getting to the root of the common phrase that "Cars cost more to repair than they used to", Greg Horn, Vice President of Industry Relations at Mitchell, analyzes repair cost inflation rates as reflected by total loss frequency, rising insurance rates and repair order costs.

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Posted in: Press Releases, Corporate, Auto Casualty Claims Processing, Workers' Compensation Management, Collision Repair Management, Our Thinking

Close Up: Meet the Mitchell Editorial Team, Greg MacLean
As a former body man, Greg knows first-hand how important it is to have accurate estimating data. Read more about how he helps develop data for Mitchell, and the personal satisfaction he gets helping shops fix vehicles correctly. Read More

Posted in: Blogs, Collision Repair Management

Transitioning to the Cloud—Inevitable, Not Easy
According to IDC, by 2020, people will stop referring to the cloud as public and private, and sometime thereafter, it will stop being called the cloud at all—it will simply be the “way business is done and IT is provisioned.” Read More

Posted in: Blogs, Corporate

30 Years of Collaboration and Still Going Strong
Industry veteran and BMW Certified Collision Repair Center Manager for Nick Alexander Imports, Mike Gregorian, tells us in his own words why Mitchell's expertise in the industry is still an invaluable asset to his business. Read More

Posted in: Blogs, Collision Repair Management

1 Simple Step to Raise your CSI Score
In a collision repair shop, the customer service experience you deliver is just as important as the parts you use or the top-notch technicians you employ. Read More

Posted in: Blogs, Collision Repair Management

Shop Tip of the Week: Scheduling Vehicles
Most shops use the total hours worked on the vehicle divided by the touch time promised to the carrier, which allows them to figure out how long a vehicle should be at their collision center.  Read More

Posted in: Blogs, Collision Repair Management

Good Estimates: Your Blueprint to Profits

An estimate is so much more than a price-to-fix quote. It’s a blueprint for the entire repair process, the key to customer satisfaction, and vital to your relationship with insurers.

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Posted in: Blogs, Collision Claims Management, Collision Repair Management

Road Show Stop: Prochilo Brothers Auto Collision
The company is founded on three main fundamental values: client satisfaction, world-class quality, and inter-dependency working with our partners. Read More

Posted in: Blogs, Collision Repair Management

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