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Auto Casualty Claims Processing

When Two Powerful Forces Converge, Claims Performance is Optimized
Combining Data Analytics with Expertise Within Your Claims Organization Transforms Decision-Making Power, Resulting in Better Outcomes Read More

Posted in: Case Studies & White Papers, Auto Casualty Claims Processing, Workers' Compensation Management

Making a Strong Case for Case Management
Companies in the workers’ compensation industry share a common goal to deliver the highest quality care while continuing to improve their cost containment. Read More

Posted in: Case Studies & White Papers, Auto Casualty Claims Processing, Workers' Compensation Management

Keys to Successfully Automating Medical Claims Payment

Needs, Issues, Requirements and Results

Overview

The property & casualty insurance industry relies on a combination of skilled claims people, highly efficient processes and sophisticated technologies to deliver prompt, consistent and accurate claims handling. With the right combination in play, an insurer can leap ahead in terms of claims productivity, cost effectiveness, claims service and customer loyalty.

One area of concern for insurers that can create significant service, efficiency and cost issues involves the processes and technologies that support the review and payment of medical bills—and the inevitable payment status and remittance advice inquiries—surrounding this important claims handling activity.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

Partner Brief: Cofinity

Mitchell has partnered with Cofinity (an Aetna Company) to provide enhanced capabilities for the management of healthcare expenses related to property casualty bodily injury claims. 

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

White Paper—New York Fee Schedule Analysis for the Industry

An impact analysis of the New York Automobile Medical Fee schedule update of December 1, 2010 on the New York automobile insurance industry was completed by Mitchell ClaimsLab.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

White Paper: Claims Analytics for Auto Casualty Insurers

Claim executives are tuning in to the power of analytics to identify new operational efficiencies, control losses and improve customers’ claim experience. To date, though, most organizations are in the early stages of testing analytical tools and determining how best to invest in these new capabilities. This paper describes the use of predictive analytics to improve the adjudication of automobile injury claims and makes recommendations on how to get started developing an analytical capability.

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Posted in: Auto Casualty Claims Processing

White Paper: 7 Simple Steps to Improved Provider Adoption of Electronic Transaction Processing In Property & Casualty Markets

Property & Casualty (P&C) insurance companies have a choice of several techniques for encouraging faster provider adoption of electronic billing (eBilling) and electronic payment (ePayment). There are multiple benefits associated with electronic billing and payments, including the capacity to substantially lower transaction expenses, unload a big burden off adjusters and call centers, and enable similar benefits to accrue to medical provider trading partners.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

White Paper—The Benefits of Automating Injury Claims Management

Leading property & casualty claims handling organizations know that comprehensive, consistent and accurate injury management is crucial to the handling of bodily injury claims. Ever advancing medical inflation, increasing utilization, changing customer demands, uncertainty in the medical insurance coverage market, a stringent legal and regulatory environment and continuing soft market concerns all combine to create an environment in which it is critical for property casualty insurers to manage injuries arising out of 1st and 3rd party automobile claims in a prompt, fair, cost effective and service sensitive manner.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

White Paper: The Value of Voluntary Provider Networks in Enabling Claims Excellence

Overview

Who should read this document?

Property Casualty (P&C) insurance executives in key insurance operational positions (Chief Executive Officer, Chief Operations Officer, Chief Financial Officer, Chief Claims Officer, Chief Actuary, etc.) and claims management, general counsel and claims adjusting professionals who are concerned about:

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

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