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Case Studies & White Papers

Case Study: Young Shop Owners Credit Mitchell as Their 10th Employee

Matt Ciaschini, 34, and his brother Zac, 30, own and operate Full Tilt Auto Body & Collision in Easthampton, MA, a busy shop that fixes and restores vehicles. The brothers are well-known for doing custom, high-end paint jobs on collectible cars. They pride themselves on constantly searching out the newest technology and best practices in every aspect of their shop and Mitchell’s RepairCenter is a big part of their success in doing so.

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Posted in: Case Studies & White Papers, Collision Repair Management

White Paper—New York Fee Schedule Analysis for the Industry

An impact analysis of the New York Automobile Medical Fee schedule update of December 1, 2010 on the New York automobile insurance industry was completed by Mitchell ClaimsLab.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

White Paper: 7 Simple Steps to Improved Provider Adoption of Electronic Transaction Processing In Property & Casualty Markets

Property & Casualty (P&C) insurance companies have a choice of several techniques for encouraging faster provider adoption of electronic billing (eBilling) and electronic payment (ePayment). There are multiple benefits associated with electronic billing and payments, including the capacity to substantially lower transaction expenses, unload a big burden off adjusters and call centers, and enable similar benefits to accrue to medical provider trading partners.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

Case Study: For Better Production Management

Ste-Thérèse Toyota has been a renowned dealership for more than four decades in the greater Montreal area (Quebec, Canada). But recent expansion now means re-location of its collision repair shop to bigger, more modern premises, in order to adequately serve its constantly growing clientele base.

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Posted in: Case Studies & White Papers, Collision Repair Management

Case Study: Leading the Collision Industry

If you want to use Facebook, check the weather or do banking on your Smartphone, you download an app. Similarly, Mitchell has made it just as easy for you to pick and choose the applications and services you need. RepairCenter™, Mitchell's personalized shop Workspace solution, allows you to select tools to manage all aspects of your business and to add modules as you grow.

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Posted in: Case Studies & White Papers, Collision Repair Management

Case Study: Cutting Time and Saving Money by Embracing Mitchell's RepairCenter

By integrating Mitchell RepairCenter™ into his two locations, Mike Garland, owner of Watsonville Auto Body, has been able to save 160 hours every month, the equivalent of four full-time employees. His shops are just as busy as ever, but now he's working smarter rather than harder thanks to Mitchell International, he explained.

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Posted in: Case Studies & White Papers, Collision Repair Management

Case Study: Customized Mitchell Solutions

For the vast majority of collision industry stakeholders, Mitchell is synonymous with innovative and efficient electronic claims and shop management solutions. Come discover how shops are using our state-of-the-art products to improve profitability and increase production.

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Posted in: Case Studies & White Papers, Collision Repair Management

White Paper—The Benefits of Automating Injury Claims Management

Leading property & casualty claims handling organizations know that comprehensive, consistent and accurate injury management is crucial to the handling of bodily injury claims. Ever advancing medical inflation, increasing utilization, changing customer demands, uncertainty in the medical insurance coverage market, a stringent legal and regulatory environment and continuing soft market concerns all combine to create an environment in which it is critical for property casualty insurers to manage injuries arising out of 1st and 3rd party automobile claims in a prompt, fair, cost effective and service sensitive manner.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

White Paper: The Value of Voluntary Provider Networks in Enabling Claims Excellence

Overview

Who should read this document?

Property Casualty (P&C) insurance executives in key insurance operational positions (Chief Executive Officer, Chief Operations Officer, Chief Financial Officer, Chief Claims Officer, Chief Actuary, etc.) and claims management, general counsel and claims adjusting professionals who are concerned about:

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

Case Study: WorkCenter Review Compliance Manager

A large North American carrier that sells extensive auto insurance products uses WorkCenter Review Compliance Manager.

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Posted in: Case Studies & White Papers, Collision Repair Management

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